Consistently Praised for Excellent Customer Service – Frequently received positive feedback from customers for friendly and efficient service. Maintained 100% Cash Handling Accuracy – Processed all transactions without any discrepancies over a 6-month period.
Assisted in Training New Staff – Helped train new employees, ensuring they quickly adapted to the team and procedures.
• Provided excellent customer service in a fast-paced environment, handling orders accurately and efficiently.
• Prepared and cooked food according to company standards, ensuring consistent quality and adherence to safety protocols.
• Managed cash register and processed payments, maintaining accuracy in daily cash handling and end-of-shift reconciliations.
• Maintained cleanliness and hygiene in the kitchen, dining, and service areas, complying with health and safety regulations.
• Assisted in stock management and inventory control, ensuring proper storage and handling of food items.
• Collaborated with team members to meet store targets and ensure smooth operations during busy shifts.
• Addressed customer concerns and ensured a positive dining experience, fostering repeat business and customer satisfaction.
• Provided exceptional customer service by assisting customers with fueling vehicles, processing payments, and addressing inquiries.
• Managed cash register and card payments, ensuring accuracy in transactions and balancing cash drawers at the end of each shift.
• Conducted daily stock checks and managed inventory of fuel, convenience store items, and automotive supplies.
• Ensured the cleanliness and maintenance of the fuel pumps, station forecourt, and convenience store, adhering to safety and hygiene standards.
• Assisted customers with directions and product recommendations, enhancing the overall customer experience.
• Performed minor maintenance checks on fuel pumps and reported issues to the manager for prompt repair.
• Ensured compliance with health, safety, and environmental regulations, including handling hazardous materials and preventing fuel spills.
• Handled deliveries and restocked shelves, keeping track of supplies to avoid stock shortages.
1 Customer Service Excellence – Providing friendly, efficient service to ensure customer satisfaction
2 Cash Handling and POS Operation – Experienced in managing cash transactions and operating point-of-sale systems
3 Team Collaboration – Ability to work effectively in a team to meet goals and maintain smooth operations
4 Time Management – Skilled in managing tasks efficiently, especially during peak hours in fast-paced environments
5 Inventory Management – Tracking and managing stock levels to ensure product availability and prevent shortages
6 Food Safety and Hygiene – Knowledge of food preparation standards and safety regulations (if for restaurant roles)
7 Problem Solving – Handling customer complaints and operational issues with a proactive approach
8 Attention to Detail – Ensuring accuracy in order-taking, payment processing, and maintaining cleanliness standards
9 Basic Maintenance and Safety Protocols – Conducting minor equipment checks and following safety procedures
10 Adaptability and Flexibility – Able to adjust quickly to new tasks and work effectively under varying conditions