Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ali Hassan

Auburn,NSW

Summary

Consistently Praised for Excellent Customer Service – Frequently received positive feedback from customers for friendly and efficient service. Maintained 100% Cash Handling Accuracy – Processed all transactions without any discrepancies over a 6-month period.

Assisted in Training New Staff – Helped train new employees, ensuring they quickly adapted to the team and procedures.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
10.2023 - 05.2024

• Provided excellent customer service in a fast-paced environment, handling orders accurately and efficiently.

• Prepared and cooked food according to company standards, ensuring consistent quality and adherence to safety protocols.

• Managed cash register and processed payments, maintaining accuracy in daily cash handling and end-of-shift reconciliations.

• Maintained cleanliness and hygiene in the kitchen, dining, and service areas, complying with health and safety regulations.

• Assisted in stock management and inventory control, ensuring proper storage and handling of food items.

• Collaborated with team members to meet store targets and ensure smooth operations during busy shifts.

• Addressed customer concerns and ensured a positive dining experience, fostering repeat business and customer satisfaction.

Fuel Station Attendant

Metro
07.2023 - 09.2023

• Provided exceptional customer service by assisting customers with fueling vehicles, processing payments, and addressing inquiries.

• Managed cash register and card payments, ensuring accuracy in transactions and balancing cash drawers at the end of each shift.

• Conducted daily stock checks and managed inventory of fuel, convenience store items, and automotive supplies.

• Ensured the cleanliness and maintenance of the fuel pumps, station forecourt, and convenience store, adhering to safety and hygiene standards.

• Assisted customers with directions and product recommendations, enhancing the overall customer experience.

• Performed minor maintenance checks on fuel pumps and reported issues to the manager for prompt repair.

• Ensured compliance with health, safety, and environmental regulations, including handling hazardous materials and preventing fuel spills.

• Handled deliveries and restocked shelves, keeping track of supplies to avoid stock shortages.

Education

Bachelor Of Information Technology - Cyber Security

Macquarie University
Sydney, NSW

Skills

1 Customer Service Excellence – Providing friendly, efficient service to ensure customer satisfaction

2 Cash Handling and POS Operation – Experienced in managing cash transactions and operating point-of-sale systems

3 Team Collaboration – Ability to work effectively in a team to meet goals and maintain smooth operations

4 Time Management – Skilled in managing tasks efficiently, especially during peak hours in fast-paced environments

5 Inventory Management – Tracking and managing stock levels to ensure product availability and prevent shortages

6 Food Safety and Hygiene – Knowledge of food preparation standards and safety regulations (if for restaurant roles)

7 Problem Solving – Handling customer complaints and operational issues with a proactive approach

8 Attention to Detail – Ensuring accuracy in order-taking, payment processing, and maintaining cleanliness standards

9 Basic Maintenance and Safety Protocols – Conducting minor equipment checks and following safety procedures

10 Adaptability and Flexibility – Able to adjust quickly to new tasks and work effectively under varying conditions

Languages

English
Professional Working
Urdu
Native or Bilingual

Timeline

Crew Member

McDonald's
10.2023 - 05.2024

Fuel Station Attendant

Metro
07.2023 - 09.2023

Bachelor Of Information Technology - Cyber Security

Macquarie University
Ali Hassan