Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Alireza Janani

Ryde,NSW

Summary

Dedicated and detail-oriented professional with advanced English language and communication skills, seeking a position that leverages my high work ethic, analytical problem-solving approach, and enthusiasm for technology. Eager to contribute to the IT industry and provide excellence in all endeavors.

Overview

7
7
years of professional experience

Work History

Store Manager

Domino's Pizza
03.2017 - Current

Communication:
• Utilized advanced communication skills to ensure effective coordination within the store team.
• Demonstrated excellent verbal and written communication in customer interactions and team meetings.


Work Ethic:
• Displayed a proven high work ethic by consistently meeting and exceeding sales targets.
• Motivated and inspired the team to uphold standards of excellence in service and operational efficiency.


Analytical and Problem-Solving:
• Applied an analytical approach to problem-solving, resolving customer concerns promptly and efficiently.
• Exhibited a quick learning ability to adapt to new software applications, enhancing order processing and inventory management.


• Technology:
• Demonstrated a high aptitude with point-of-sale systems, optimizing order processing and ensuring a seamless customer experience.
• Embraced technology advancements, leading the team in implementing new tools for enhanced efficiency.


Training:
• Implemented principles of training in both one-on-one and group sessions to elevate the team's performance.
• Fostered a culture of continuous learning, ensuring staff members were well-versed in the latest operational procedures.


Personal Attributes:
• Maintained an outgoing and confident personality, contributing to a positive and energetic work environment.
• Successfully led the team, balancing collaboration as a team player and the ability to work independently when necessary.


Travel and Flexibility:
• Demonstrated flexibility in scheduling, accommodating peak business hours, and special events.
• Managed store operations efficiently, showcasing adaptability to changing demands.


Event Management/Customer Service:
• Applied event management skills to coordinate promotions and special events, enhancing customer engagement.
• Provided exceptional customer service, ensuring a positive and memorable experience for all patrons.•

E-Commerce Developer

EZ GYM PTY LTD
08.2021 - 04.2023

Communication:
• Collaborated with cross-functional teams, translating business requirements into technical solutions through clear and effective communication.
• Communicated complex technical concepts to non-technical stakeholders, ensuring a shared understanding of e-commerce platform functionalities.


Work Ethic:
• Demonstrated a proven high work ethic by consistently meeting project deadlines and delivering high-quality e-commerce solutions.
• Led the development team in implementing robust e-commerce systems, emphasizing reliability and performance.


Analytical and Problem-Solving:
• Applied an analytical approach to identify and resolve technical issues within e-commerce platforms, ensuring seamless user experiences.
• Contributed to the continuous improvement of the e-commerce infrastructure through data analysis and system optimization.


Technology:
• Exhibited a high aptitude for various e-commerce technologies, including front-end and back-end development tools.
• Stayed abreast of the latest advancements in e-commerce development, incorporating cutting-edge technologies to enhance online shopping experiences.


Training:
• Developed and conducted training programs for team members, ensuring they were proficient in utilizing new e-commerce development tools and methodologies.
• Fostered a culture of continuous learning, keeping the team updated on best practices in e-commerce development.


Personal Attributes:
• Maintained an outgoing and confident personality within the development team, fostering a collaborative and innovative work environment.
• Demonstrated the ability to work independently on complex e-commerce development projects while contributing positively to team dynamics.


Travel and Flexibility:
• Adapted to changing project requirements and timelines, showcasing flexibility in managing e-commerce development tasks.
• Collaborated on projects with teams across different locations, highlighting a willingness to travel when necessary.


Event Management/Customer Service:
• Applied e-commerce development skills to support online promotions and events, ensuring the seamless functioning of the online platform during peak periods.
• Provided technical support to enhance customer service experiences on the e-commerce platform.

E-Commerce Specialist

Pizza Supply, Farfar PTY LTD
01.2021 - 08.2021

• Communication:
• Executed advanced communication strategies in digital marketing campaigns, ensuring consistent brand messaging across various online platforms.
• Produced high-quality written content for product descriptions, blog posts, and social media, showcasing excellent written communication skills.


• Work Ethic:
• Demonstrated a proven high work ethic by successfully managing and optimizing online store operations, ensuring smooth transactions and customer satisfaction.
• Initiated and executed e-commerce initiatives that significantly contributed to increased sales and revenue.


Analytical and Problem-Solving:
• Applied an analytical approach to analyzing customer behaviour, leveraging data insights to optimize website functionality and user experience.
• Resolved technical issues promptly, displaying a quick ability to learn and adapt to new e-commerce software and platforms.


Technology:
• Exhibited a high aptitude for various e-commerce platforms and technologies, implementing the latest tools to enhance online shopping experiences.
• Stayed current with industry trends, actively seeking to gain knowledge and experience in emerging e-commerce technologies.


Training:
• Developed and conducted training programs for team members, ensuring they were well-versed in e-commerce best practices.
• Implemented effective one-on-one and group training sessions to enhance the digital marketing skills of the team.


Personal Attributes:
• Maintained an outgoing and confident personality in online interactions, fostering a positive and engaging digital presence.
• Successfully collaborated with cross-functional teams, balancing teamwork with the ability to work independently on e-commerce projects.


Travel and Flexibility:
• Demonstrated flexibility in managing online store operations, adapting to changes in demand and customer behaviour.
• Coordinated online promotions and events, showcasing flexibility in scheduling and strategy execution.


Event Management/Customer Service:
• Applied event management skills to plan and execute successful online sales events, contributing to increased customer engagement.
• Provided top-notch customer service through online channels, ensuring a seamless and positive shopping experience.

Education

Bachelor of Science - Information Technology

La Trobe University
Sydney, NSW
01.2022

Diploma - Business

La Trobe University
Sydney, NSW
01.2018

Skills

  • Ticket Management
  • Remote System Analysis
  • Technical Support Triage
  • Issue Resolution
  • Data Security
  • Network Infrastructure Monitoring
  • Network Troubleshooting
  • Hardware Diagnostics
  • Network Security
  • VoIP Systems
  • Wireless Networking
  • System Administration
  • Paperwork Processing
  • Information Security
  • Consultative Sales
  • Complaint Resolution
  • Data Entry
  • Performance Management
  • Marketing
  • Workforce Management
  • Operations Management
  • Staff Development
  • Time Management
  • Strategic Planning

Languages

English
Full Professional
Persian
Native or Bilingual

References

References available upon request.

Timeline

E-Commerce Developer

EZ GYM PTY LTD
08.2021 - 04.2023

E-Commerce Specialist

Pizza Supply, Farfar PTY LTD
01.2021 - 08.2021

Store Manager

Domino's Pizza
03.2017 - Current

Bachelor of Science - Information Technology

La Trobe University

Diploma - Business

La Trobe University
Alireza Janani