Ali Jomaa
Bexley,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Landscaping professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy adhering to safety measures at all times.
Overview
24
24
years of professional experience
Work History
Director
Sydney City Landscapes Pty Ltd
06.2009 - Current
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhance team collaboration through regular communication, goal setting, and performance evaluations.
- Work closely with organizational managers to guide operational strategy.
- Establish a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivate a positive work environment that fosters employee engagement, increased retention rates, and boost overall team morale.
- Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthen internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitor office workflow and administrative processes to keep operations running smoothly.
- Improve project efficiency with strategic planning, resource allocation, and time management practices.
- Manage daily operations while overseeing multiple locations to foster increased productivity.
- Form strategic partnerships and connected with potential clients to drive business development.
- Optimize staff performance by designing comprehensive training programs tailored to individual needs.
- Optimize operational processes using analytics tools to address client-specific metrics.
- Implement business strategies, increasing revenue, and effectively targeting new markets.
- Interact well with clients to build connections and nurture relationships.
- Train and guide team members to maintain high productivity and performance metrics.
- Manage purchasing, sales, marketing and customer account operations efficiently.
Operations Manager
Whole Landscapes Pty Ltd
07.2011 - 10.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Ensured safe work practices are adhered to by way of daily toolbox talks and participation at all times reporting safety issues to Director/office.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Ensured timesheets are submitted to office weekly for all employees.
- Ensured all receipts, invoices and other paperwork are handed into the office on a weekly basis.
- Performed general landscaping duties as required on each project.
- Managed all team members on a daily basis ensuring projects are completed in a safe manner, on time and to budget.
- Managed all staff, sub-contractors and material deliveries to site.
- Managed efficient programming of works including labour, materials and sub-contractors.
- Ensured machines and equipment are operated safely at all times and serviced as needed.
Landscape Manager
Universal Landscapes Pty Ltd
05.2006 - 05.2009
- Managed diverse landscaping projects from initial concept through installation, ensuring on-time completion and budget adherence.
- Facilitated clear communication between clients, team members, suppliers throughout the entire project life cycle, resulting in smooth execution and client satisfaction.
- Enhanced overall landscape aesthetics by implementing innovative design concepts and plant arrangements.
- Reduced maintenance costs by streamlining landscape management processes and adopting sustainable practices.
- Prepared detailed proposals outlining project scope, timeline, and estimated costs, resulting in higher rates of acceptance from potential clients.
- Coordinated with municipal agencies to secure necessary permits for landscaping projects, ensuring compliance with local regulations.
- Trained and supervised landscape crews, fostering a positive work environment that produced high-quality results.
- Conducted regular site inspections to assess landscaping conditions and identify areas for improvement or enhancement.
- Developed comprehensive landscape plans for various projects, resulting in increased client satisfaction and repeat business.
- Increased efficiency of maintenance tasks by implementing advanced equipment usage techniques across all team members.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
- Reviewed landscape project tasks, determining budgets and timelines for completion.
Landscape Assistant
Universal Landscapes Pty Ltd
01.2000 - 05.2006
- Supported soil health by incorporating organic matter through mulching, compost application, and aeration techniques.
- Assisted in the installation of hardscape elements like walkways, patios, and retaining walls.
- Collaborated with landscape designers to execute detailed project plans, resulting in visually appealing outdoor spaces.
- Ensured healthy lawns by applying fertilizers, herbicides, fungicides as required.
- Delivered excellent customer service through attentive listening skills, addressing client concerns promptly, and maintaining a professional demeanor at all times.
- Enhanced landscape aesthetics by implementing diverse planting arrangements and seasonal color schemes.
- Facilitated smooth project completion by communicating effectively with team members regarding task assignments and progress updates.
- Contributed to team efficiency by assisting with material deliveries, equipment setup, and site clean-up activities.
- Conducted routine inspections of landscaped areas to identify potential issues or improvements related to plant care or design elements.
- Increased client satisfaction by providing timely and efficient maintenance services for residential and commercial properties.
- Reduced water usage through the proper installation of irrigation systems and implementation of water-saving techniques.
Education
No Degree - Landscape Horticulture
Padstow Tafe NSW
Padstow, NSW04.2006
Skills
- Strategic Planning
- People Management
- Operations Management
- Project Management
- Team Management
- Project Coordination
- Staff Management
- Organizational Development
- Budget Management
- Business Planning
- Operations Oversight
- Quality Assurance
Timeline
Operations Manager
Whole Landscapes Pty Ltd
07.2011 - 10.2021
Director
Sydney City Landscapes Pty Ltd
06.2009 - Current
Landscape Manager
Universal Landscapes Pty Ltd
05.2006 - 05.2009
Landscape Assistant
Universal Landscapes Pty Ltd
01.2000 - 05.2006
No Degree - Landscape Horticulture
Padstow Tafe NSW
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