Ali Minoosepehr
Kellyville Ridge,Australia
Summary
Aquatic Operation Manager, Aquatic Operation Coordinator, a talented leader with 13 years of experience in Aquatic facilities, the City of Parramatta, Auburn, Granville, Hills Shire Council, Willoughby Council and international exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
Work History
Aquatic Operations Manager (secondment)
City of Parramatta
06.2023 - Current
- Provided training and supervision to aquatic staff, ensuring consistent delivery of high-quality services and adherence to safety protocols
- Conducted regular assessments of program effectiveness and made adjustments as needed to meet the community's evolving needs
- Collaborated with marketing and outreach teams to promote programs and events through various channels, including social media, email newsletters, and community outreach initiatives
- Designed and implemented various aquatic programs catering to different age groups and skill levels, increasing participation and revenue
- Spearheaded the strategic development and implementation of programs and services to enhance community engagement and promote health and fitness
- Managed day-to-day operations of the aquatic centre, including staff scheduling, facility maintenance, and customer service
- Ensured compliance with safety regulations and implemented risk management strategies to maintain a safe environment for patrons and staff
- Developed and maintained strong relationships with stakeholders, including local government officials, community organisations, and program partners
- Led a team of lifeguards, instructors, and support staff, providing guidance and support to foster professional growth and development.
Aquatic Operations Coordinator
City of Parramatta
04.2015 - 06.2023
- Prepare weekly roster for Lifeguards and receptionist
- Assist in decommission of Parra memorial pool, Hand over of Granville pool and set up and hand over of MacArthur Girls High school pool
- Update Operation manuals for Epping Aquatic Center and Macarthur Girls High School Pool
- Assisted in generating emergency response plans for both centers
- Updating Risk Assessment for Epping
- Update Safe Data Sheets
- Updating work instructions for both Centres
- Annual procurement for suppliers
- Processing invoices for both centers
- Organising repairs and schedule maintenance
- Recruiting lifeguards and Duty managers
- Organising lane hiring and swimming carnivals
- Supervise and maintain water quality control and water balance
- Providing a high-level duty of care to all patrons at all times
- Assisting in pool maintenance and recreation areas
- Assisting the Swim School Coordinator to ensure the swim school is operating efficiently
- Cash handling and daily reconciliation
- Mentoring Duty Managers and new lifeguards and to enable them to be an effective team member
- Acting Centre Manager role in her absence and Assist in finance and reports.
Duty Manager
City of Parramatta
04.2015 - 04.2017
- Assisting with admissions, customer accounts, sale of merchandise & kiosk items
- Monitoring plant room and troubleshooting errors
- Managing all staff within the facility
- Centre maintenance and cleaning
- Inspect facility on a daily basis and report risks accordingly.
Casual Duty Manager (weekends)
Waves Fitness and Aquatic Centre (Hills Shire Council)
07.2022 - Current
- Assist senior management team on operation and troubleshooting of challenges in the Operation of the New facility when they opened in September 2022.
Casual Lifeguard (weekends)
Lifeguard Service Australia
04.2013 - 01.2022
- Working with LSA for their special events in different areas across NSW.
Casual Lifeguard (weekends)
Willoughby Leisure Centre
04.2019 - 04.2020
Senior lifeguard / Supervisor / Manager assistant
Ruth Everuss Aquatic Centre - Auburn Pool
09.2011 - 04.2015
- Inspect facility on a daily basis and report and rectify risks
- Decommission process for redevelopment
- Maintain accurate records of pool use and chemical levels
- Centre maintenance and cleaning
- Pool maintenance
- Supervise and assist with instructional programs
- Supervise water quality control and water balance
- Monitor plant room and correct issues accordingly
- Monitor pool area for violations and potential hazardous situations
- Attended to a wide variety of calls and complaints involving disorderly conduct, theft and similar activities
- Supervise lifeguards and staff
- Test and maintain water quality and organise super-chlorination and microbiological test
- Responsible for documentation and record keeping of all water quality, risk management and incident forms.
Technical Expert of Application Engineering Department
Motorsazan Co. Iran tractor manufacturing company
01.2004 - 08.2011
- Working for this company as an engineer and casual lifeguard proved challenging due to the nature of the job and the varied roles staff were required to fill.
Education
Bachelor of Science in Mechanical Engineering, Heat and Fluids -
Azad University of Tabriz, Iran
01.2004
Skills
Spearheaded the strategic development and implementation of programs and services to enhance community engagement and promote health and fitness
In-depth knowledge of GSPO for operating and designing the aquatic centers and member of council client team in Parramatta Aquatic Centre and Epping Redevelopment project
Set up a brand-new facility and decommission and hand over, Macarthur Girls, Auburn, Parramatta memorial and currently Epping Pool
Managed day-to-day operations of the aquatic centre, including staff scheduling, facility maintenance, and customer service
Ensured compliance with safety regulations and implemented risk management strategies to maintain a safe environment for patrons and staff
Developed and maintained strong relationships with stakeholders, including local government officials, community organisations, and program partners
Led a team of lifeguards, instructors, and support staff, providing guidance and support to foster professional growth and development
Designed and implemented various aquatic programs catering to different age groups and skill levels, resulting in increased participation and revenue
Conducted regular assessments of program effectiveness and adjusted as needed to meet the community's evolving needs
Collaborated with marketing and outreach teams to promote programs and events through various channels, including social media, email newsletters, and community outreach initiatives
Provided training and supervision to aquatic staff, ensuring consistent delivery of high-quality services and adherence to safety protocols
Strong leadership and management skills, proven to motivate and inspire teams to achieve set objectives
Excellent communication and interpersonal skills, with experience in engaging diverse stakeholders and fostering positive relationships
In-depth knowledge of aquatics operations, risk management, and safety protocols
Proficient in program development, implementation, and evaluation
Highly organised and detail-oriented, able to effectively multitask and priorities competing demands
Languages
Farsi
Azeri
Turkish
English
Further Training
- Intermediate and advanced Microsoft Excel , raising the bar, Australia 2023
- Intermediate MS project 2024
- Aquafutures International Conference: Royal Life Saving Gold Coast 2013
- Microsoft ICDL
- Solidworkes: Motorsazan training group 2005
Aquatic Qualifications
- Aquatic Team Leadership , royal Life Saving , Australia 2023
- The Performance Evolution Program, 2023
- EVOLVE , Frontline Leadership Development Program ,2022
- Local Government Finance 2020
- Mental First Aid , 2022
- Work safety at Heights, RTO safety Training 2020
- Bronze Medallion: Royal Life Saving, Australia 2011
- Pool Lifeguard: Royal Life Saving, Australia 2011
- Pool Lifeguard Update - April 2016
- First aid and perform CPR: Royal College of Nursing 2011
- First Aid Update - 2014
- Basic Emergency Life Support: Edway Training Group 2014
- Community Recreation: Royal Life Saving, Australia 2011
- PADI Open water Diver: National Geographic Dive Centre 2012
- Pool Operations Certificate: Royal Life Saving, Australia 2013
- Certificate III in Aquatics: TAFE Queensland 2013
- Dealing with aggressive behavior 2015/2019
- Handle Dangerous goods/Hazardous substances 2019
- Arm Rubbery 2018
References
- Sue Raven, Aquatic Manager of City of Parramatta Council, 0418 610 165, sraven62@bigpond.net.au
- Vincent Wong, Aquatic Operations Coordinator of Willoughby Leisure Centre, 0432 450 218, Vincent.Wong@willoughby.nsw.gov.au
Hobbies and Interests
- Engines and cars
- Swimming
- Camping and outdoor adventure
- Playing soccer
- Bush walking
Timeline
Aquatic Operations Manager (secondment)
City of Parramatta
06.2023 - Current
Casual Duty Manager (weekends)
Waves Fitness and Aquatic Centre (Hills Shire Council)
07.2022 - Current
Casual Lifeguard (weekends)
Willoughby Leisure Centre
04.2019 - 04.2020
Aquatic Operations Coordinator
City of Parramatta
04.2015 - 06.2023
Duty Manager
City of Parramatta
04.2015 - 04.2017
Casual Lifeguard (weekends)
Lifeguard Service Australia
04.2013 - 01.2022
Senior lifeguard / Supervisor / Manager assistant
Ruth Everuss Aquatic Centre - Auburn Pool
09.2011 - 04.2015
Technical Expert of Application Engineering Department
Motorsazan Co. Iran tractor manufacturing company
01.2004 - 08.2011
Bachelor of Science in Mechanical Engineering, Heat and Fluids -
Azad University of Tabriz, Iran
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