Ali Mukhtar
Seville Grove,Australia
Summary
Dedicated and customer-focused professional with over 4 years of experience in customer service. Proven track record of delivering exceptional service, handling cash transactions accurately, and maintaining high standards of cleanliness and safety. Skilled in Microsoft Office (Word, Excel, PowerPoint), first aid, and kitchen operations. Strong communication skills, adept at managing time efficiently, and capable of making informed decisions under pressure. Holds a Bachelor of Commerce with a solid understanding of business principles, financial management, and accounting practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Ampol
09.2024 - Current
- Manage daily operations, ensuring smooth workflow and customer satisfaction.
- Increased sales through strategic merchandising and staff training.
- Coordinate team efforts to enhance store efficiency and service quality.
- Resolve customer issues promptly, improving overall store reputation.
- Implement inventory controls, reducing stock discrepancies significantly.
Provide Customer service
Ampol
10.2020 - 09.2024
- Delivered exceptional customer service by assisting customers with fuel transactions and addressing Inquiries
- Accurately handled cash registers, processing payments, and providing change
- Maintained cleanliness of station, including the forecourt, store and restrooms
- Monitored and reported any suspicious activities or safety concerns to ensure the security of the premises
- Assist Manager with day-to-day Operations
kitchen Hand & Customer service
Hungry jacks International Airport
07.2020 - 10.2020
- Delivered exceptional customer service, enhancing dining satisfaction and loyalty.
- Maintained kitchen operations, ensuring smooth workflow and efficiency.
- Collaborated with team to resolve service issues, improving customer experience.
- Utilized organizational skills to manage kitchen supplies, reducing waste.
kitchen Hand & Customer Service
Kebabulous
08.2019 - 07.2020
- Provide customer service
- Maintaining Kitchen
- Conducted regular cleaning of kitchen and dining area to ensure Hygienic environment
Provide Customer service
Pasta Cup
09.2018 - 08.2019
- Provide customer service
- Ensured smooth kitchen Operations
- Assisted with inventory management and Restocking Supplies as needed
Education
Bachelor of commerce -
Edith Cowan University
11.2023
Diploma of commerce - undefined
Edith Cowan College
11.2020
Diploma of Oracle R-12 Financial Management -
Complete FSC (pre-engg.) - undefined
Complete Matriculation - undefined
Skills
- Professional skills
- Expert in Microsoft Office (word43, Excel, and PowerPoint)
- First Aid skills
- Kitchen Hand skills
- Outstanding communication skills both oral and written
- Having good time management skills
- Also have cleaning skills of shops and offices
- Problem-solving
- Customer service
Hobbies and Interests
Reading History Books, Cook food at home with mates, Walking and exercising, Actively participate in cricket and badminton
Certification
Oracle E-Business Suite R12.1 Financials
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Assistant Store Manager
Ampol
09.2024 - Current
Provide Customer service
Ampol
10.2020 - 09.2024
kitchen Hand & Customer service
Hungry jacks International Airport
07.2020 - 10.2020
kitchen Hand & Customer Service
Kebabulous
08.2019 - 07.2020
Provide Customer service
Pasta Cup
09.2018 - 08.2019
Diploma of commerce - undefined
Edith Cowan College
Complete FSC (pre-engg.) - undefined
Complete Matriculation - undefined
Bachelor of commerce -
Edith Cowan University
Diploma of Oracle R-12 Financial Management -
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