Ali Nadi
Melbourne,VIC
Summary
Dynamic Education Counselor with 19 years at IGEC, excelling in international student recruitment and university admissions. Proven track record in managing high-volume caseloads and resolving complex enrollment issues. Adept in CRM systems and cross-cultural communication, seeking to leverage expertise in a senior leadership role within education services.
Overview
16
16
years of professional experience
Work History
Branch Manager
IGEC
05.2025 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Branch Manager
IGEC
06.2023 - 04.2025
Education Counselor
IGEC
11.2011 - 04.2022
- Dedicated and results-driven Education Consultant with 19 years of experience supporting international students—primarily from the Gulf region—in securing university placements and student visas to study in Australia. Currently serving as Branch Manager, overseeing operations, staff training, and student support. Proven ability to manage high-volume caseloads (1,000+ students annually), resolve complex enrollment issues, and maintain strong relationships with Australian universities. Skilled in CRM systems, social media outreach, and cross-cultural communication. Seeking a senior leadership role in international student recruitment or education services.
Education Counselor
IGEC
09.2009 - 10.2011
Education
Bachelor of Marketing - Marketing
ALZAYTOONA UNIVERSITY
AMMAN Jordan07-2007
Skills
International Student Recruitment (Gulf Region)
- Australian University Admissions & Liaison
- Student Visa Application & Compliance
- Branch Operations & Team Leadership
- CRM & Student Management Systems
- Problem Resolution & Enrollment Support
- Social Media Marketing & Outreach
- Cross-Cultural Communication
- Strategic Partnerships & Stakeholder Engagement
Languages
English
Professional Working
Timeline
Branch Manager
IGEC
05.2025 - Current
Branch Manager
IGEC
06.2023 - 04.2025
Education Counselor
IGEC
11.2011 - 04.2022
Education Counselor
IGEC
09.2009 - 10.2011
Bachelor of Marketing - Marketing
ALZAYTOONA UNIVERSITY
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