Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ali Naveed

Shepparton

Summary

I'm a motivated professional with solid experience in customer service, sales, and team support. I’ve consistently hit sales goals and exceeded KPIs in retail roles, and I’ve been recognized for my commitment to excellent service. I’m adaptable, a quick learner, and strong at communicating with both customers and team members. Currently studying biomedicine, I’m excited to bring my mix of hands-on work experience and scientific knowledge to new opportunities. I’m known for my attention to detail, problem-solving abilities, and getting things done efficiently.

Overview

6
6
years of professional experience

Work History

Sales Associate

Beacon Lighting
10.2024 - Current
  • Focused on driving sales by understanding customer needs and recommending lighting solutions that aligned with their preferences and budget.
  • Consistently met and exceeded key performance indicators (KPIs) by maximizing sales opportunities and delivering a high level of customer service.
  • Actively maintained product knowledge and stayed up-to-date with promotions, allowing me to advise customers effectively and support store goals.
  • Collaborated with the team to ensure the store was visually appealing and products were well-presented, creating an inviting shopping experience.
  • Built relationships with customers to encourage repeat business.

Retail Assistant

Aldi
08.2023 - 04.2024
  • Supported all aspects of store operations, from cashiering and restocking to cleaning and opening the store.
  • Worked closely with customers, answering questions and ensuring they had a positive experience.
  • Used my RSA certification to handle relevant products responsibly, meeting all necessary regulations.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Staff Member

Red Rooster
01.2019 - 02.2024
  • Delivered great customer service every day in a busy, fast-paced setting, which earned me "Best Worker of the Year" for two years running.
  • Handled day-to-day tasks like food prep, managing inventory, and following food safety standards to keep things running smoothly.
  • Helped onboard and train new team members, creating a welcoming environment that focused on great service and teamwork.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Year 12 VCE -

Greater Shepparton College

Skills

  • Excellent customer service with a focus on positive experiences
  • Proven track record in meeting sales targets and KPIs
  • Strong time management and ability to prioritize tasks
  • Skilled in training and supporting team members
  • In-depth product knowledge to advise customers effectively
  • Adaptable and quick to learn new skills
  • High attention to detail and accuracy
  • Strong problem-solving skills in fast-paced environments
  • Clear and effective communication
  • Organized and structured approach to tasks

References

Cathy Falk, House leader G.S.S.C, 58 029900

Timeline

Sales Associate

Beacon Lighting
10.2024 - Current

Retail Assistant

Aldi
08.2023 - 04.2024

Staff Member

Red Rooster
01.2019 - 02.2024

Year 12 VCE -

Greater Shepparton College

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Ali Naveed