Experienced Security Supervisor holding a NSW Class 2A Security Consultant Licence. Expertise in overseeing physical security operations, including access control, CCTV system management, and incident response coordination. Demonstrated proficiency in conducting comprehensive risk assessments, investigations, and security audits to enhance organisational safety and ensure regulatory compliance
Overview
9
9
years of professional experience
1
1
Certification
Work History
SECURITY SUPERVISOR
CTDI Australia PTY LTD
09.2024 - Current
Developed comprehensive Security Standard Operating Procedures (SOPs) and detailed Post Orders to streamline operations, ensure compliance, and enhance overall security effectiveness
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Project Managing the design and implementation of a comprehensive security fit-out, including planning, coordination, and oversight to ensure timely and effective completion aligned with organizational requirements and industry standards
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Spearheaded procurement, purchasing, and strategic planning initiatives for a security start-up, ensuring resource optimization, cost efficiency, and alignment with operational objectives
SUPERVISOR, SECURITY & OPERATIONS
Australian National Maritime Museum
11.2022 - 09.2024
Day-to-day supervision of security team including control room operators to ensure the delivery of security operations met the needs of the client
Management of scheduling, rostering, and performance evaluations
Point of contact between client, security team and CGS Security
Supported ANMM Security Manager with day-to-day and event security requirements of the museum
Acted as first point of contact on weekends for all security related issues
Acted as Chief Warden on weekends and in the Security Manager’s absence
Assisted in identification of gaps in the security needs of the security team and museum
Responsible for the induction and training of all security officers on site
Assisted in rectifying minor security concerns as requested by the Security Manager
Identification of WHS concerns and rectification of minor issues
Management of Access Control, CCTV systems
ROSTER COORDINATOR
CERTIS Group
11.2022 - 07.2023
Skilled at working independently and collaboratively in a team environment
Demonstrated strong organizational and time management skills while managing multiple projects
Proficient in the use of Word, Excel, Outlook, and various rostering software platforms
Manage & Co-ordinate accurate and up to date rosters for both the client and employees
Acting as a central point of contact for support staff
Approving support staff shifts
Ensuring files and records are maintained
Maintaining files and record management system in line with quality standards
Generating weekly rosters using rostering software
Communicating rosters and roster changes to relevant staff
Developing and managing rosters
Contacting relevant staff to advise of roster changes
A/CLIENT SERVICE MANAGER
CERTIS Group
11.2022 - 07.2023
Management of 20 plus security officers on a day-to-day basis
Managed the security operations for several large cruise ship turn-a-rounds
Managed large scale passenger security screening operations
In-depth understanding and knowledge of Maritime Legislation
Responsible for the training of security officers in key security areas such as X-Ray screening, gatehouse operations, Control room and concierge duties
Liaison with Customs, Australian Federal Police, and several other Government agencies
Stakeholder liaison and relationship management between numbers of key stakeholders
Management of large-scale traffic control operations
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Proven ability to learn quickly and adapt to new situations
Identified issues, analyzed information, and provided solutions to problems
FRONT DESK OPERATOR
CERTIS Group
03.2022 - 11.2022
Deploy Security Staff to Allocated Locations
Supervise a Minimum of 20-80 Security Staff
Monitor & Allocate Staff Breaks
Liaison with Security Staff & Terminal Security Manager
Liaison with multiple stakeholders and Government Agencies
COVERT LOSS PREVENTION OFFICER
WILSON Security
10.2015 - 03.2022
Educate retail team members on Loss prevention strategy, focuses, actions, results and processes
Ensure building and team security including providing a visible Loss Prevention presence and utilization of store technology (CCTV, merchandise protection, source tagging, etc.) and other related activities
Maintenance of Loss Prevention administration and reporting
Identification and communication of shrinkage trends and issues
Liaise and maintain professional relationships with local police and centre security
Investigation of loss prevention risks and incidents, including attending Court as a witness where needed and generally supporting police activity relevant to criminal incidents
Group Human Resources MANAGER at Ultimate Security Australia Pty Ltd & Ultimate Cleaning Australia Pty LTDGroup Human Resources MANAGER at Ultimate Security Australia Pty Ltd & Ultimate Cleaning Australia Pty LTD