Ali Saleh
Donnybrook,VIC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Waiter
Infinity Lounge
VIC, VIC
08.2022 - 07.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages
- Bussed and reset tables to keep dining room and work areas clean
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Checked personal identifications during alcohol and tobacco sales
Waiter
Al Nafoura
Vic, VIC
02.2022 - 03.2023
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages
- Bussed and reset tables to keep dining room and work areas clean
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service to ensure a positive customer experience.
Cashier
Tabets Bakery
VIC, VIC
05.2021 - 01.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Lalor North Secondary
10.2023
Skills
- Interpersonal skills
- Highly educated in Arabic
- Adaptability
- Work thoroughly
- Organized
- Collaborative Teamwork
- Efficient Time Management
- Service Quality
- Point of Sale (POS) System Operations
Timeline
Waiter
Infinity Lounge
08.2022 - 07.2023
Waiter
Al Nafoura
02.2022 - 03.2023
Cashier
Tabets Bakery
05.2021 - 01.2022
High School Diploma -
Lalor North Secondary
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