Ali Sayyah
Melbourne,VIC
Summary
Skilled Mechanic Trainee with hands-on experience in diagnosing and repairing a variety of automotive systems. Proficient in using advanced diagnostic tools, possessing strong technical aptitude and knowledge of various mechanical components. Demonstrated ability to troubleshoot issues accurately, ensuring reduced downtime and increased operational efficiency. Committed to maintaining up-to-date industry knowledge and enhancing skills through continuous learning.
Overview
3
3
years of professional experience
Work History
Mechanic Trainee
Barka auto service
Epping , Vic
02.2024 - 12.2024
- Adjusted, connected or disconnected wiring and other parts using hand or power tools.
- Followed safety protocols when handling hazardous materials such as solvents and lubricants.
- Disposed of hazardous materials properly in approved containers.
- Completed routine maintenance and repair.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed car services for customers.
Customer Service Representative
Dnata
Melbourne , Vic
01.2022 - 04.2023
- Gathered customer feedback through surveys and used the data to improve customer service.
- Collected deposits or payments and arranged for billing.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
High School Diploma -
Glenroy College
GlenroySkills
- Brake inspection
- A/C troubleshooting
- Electrical diagnostics
- Vehicle maintenance
- Customer service
- Parts ordering
- Safety compliance
- Team collaboration
- Problem solving
- Customer feedback
- Power tools operation
- Service scheduling
- Automatic transmissions
- Manual transmissions
- Appliance installation
Timeline
Mechanic Trainee
Barka auto service
02.2024 - 12.2024
Customer Service Representative
Dnata
01.2022 - 04.2023
High School Diploma -
Glenroy College