Ali Yusuf
Melbourne,VIC
Summary
Adept at enhancing customer satisfaction, my tenure at Delivery Drivers showcased my ability to manage multiple tasks efficiently, leveraging problem-solving skills and a friendly demeanor. As an Owner-Operator of Amana Shop Grocery, I significantly improved store appeal and safety, demonstrating flexibility and a commitment to excellence.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Doordash
Delivery Drivers
02.2019 - 03.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Meat Factory
Employer
05.2018 - 10.2018
- Increased customer satisfaction by providing excellent service and expert knowledge on meat products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut meats to customer specifications and answered questions about specialty products.
Amana Shop Grocery
Owner-Operator
08.2012 - 09.2017
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
- Improved overall store appearance through diligent maintenance of shelves, aisles, and display areas, attracting more customers to explore products on offer.
Education
No Degree - Biology
Dadar High School
Addis Ababa11.2002
Skills
- Friendly, Positive Attitude
- Problem-Solving
- Flexible and Adaptable
- Customer Service
Certification
Working with kids certificate.
Timeline
Doordash
Delivery Drivers
02.2019 - 03.2023
Meat Factory
Employer
05.2018 - 10.2018
Amana Shop Grocery
Owner-Operator
08.2012 - 09.2017
No Degree - Biology
Dadar High School
Working with kids certificate.
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