Summary
Overview
Work History
Education
Skills
Timeline
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Aliah Segovia Acevedo

Melbourne,VIC

Summary

Dedicated past team member at Dulce bakehouse, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to learn and adapt to all conditions required for further success.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Dulce bake house
05.2018 - 11.2021
  • Worked at register – customer service experience.
  • Preparing of orders ready for delivery.
  • Preparations of cakes, pastries, pies.
  • Maintained positive relationships with customers.
  • Checked for quality of maintenance of dishes and other utensils.
  • Cleaning; wiping down benches, cleaning windows/ taking out bin, rubbish (overall shop maintenance).
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Resolved problems, improved operations and provided exceptional service
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Handled up to 30 calls throughout evening to address customer inquiries and concerns
  • Adhered to social distancing protocols and wore mask or face shield

South American bakery
06.2015 - 10.2016
  • Preparations of cakes, pastries, pies.
  • Maintained positive relationships with customers.
  • Checked for quality of maintenance of dishes and other utensils.
  • Led projects and analyzed data to identify opportunities for improvement
  • Successfully maintain clean, valid driver's license and access to reliable transportation
  • Carried out day-day-day duties accurately and efficiently
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Exceeded goals through effective task prioritization and great work ethic
  • Resolved conflicts and negotiated mutually beneficial agreements between parties

Education

Soccer Coaching certificate -

Keilor Downs College
100-110 Odessa Ave, Keilor Downs VIC 3038
03.2021 - 03.2021

- school sports Victoria under 18s state finals. (Soccer 2019) - Work experience – south American bakery (May 2019) -

Keilor Downs College
100-110 Odessa Ave, Keilor Downs VIC 3038
07.2021 - 07.2021

High School Diploma -

Keilor Downs College
100-110 Odessa Ave, Keilor Downs VIC 3038
11.2021 - 11.2021

Skills

Communication skills

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Timeline

High School Diploma -

Keilor Downs College
11.2021 - 11.2021

- school sports Victoria under 18s state finals. (Soccer 2019) - Work experience – south American bakery (May 2019) -

Keilor Downs College
07.2021 - 07.2021

Soccer Coaching certificate -

Keilor Downs College
03.2021 - 03.2021

Dulce bake house
05.2018 - 11.2021

South American bakery
06.2015 - 10.2016

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Aliah Segovia Acevedo