Hi, I’m
Ali Al Nasser
Thomastown,VIC
Summary
In summary, Ali Al Nasser is a driven individual with a passion for learning, a diverse skill set in programming and technology, and a solid track record of teamwork and dedication in the workplace. Ali is a graduate of La Trobe University, where he honed his skills and knowledge in various areas. He is poised to embark on new challenges and continue making meaningful contributions in his field.
Overview
1
years of professional experience
1
Certification
Work History
The Good Guys
Warehouse Team Member
05.2021 - Current
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained thewarehouse in compliance with OSHA safety standards.
- Completed cycle counts and monthly inventory.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Maintained a clean, orderly work environment free of hazards.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Solved customer problems.
- Using a POS point-of-sale system and Inventory management systems
Optus Retail
Sales Assistant
11.2019 - 02.2020
Job overview
- Helped customers locate products and checked store systems for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in an high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Assisted customers with prompt and polite support in person and via telephone
- Helped customers locate products and checked store system for merchandise at other sites.
Education
La Trobe UniversityMelbourne, VIC
Bachelor of Information Technology from Information Technology
07.2023
University Overview
- S.T.E.V.E(Staff engagement visualisation and experience engine): The project capstone was about doing all process to build an app that allows a company to communicate, respond, service, plan, review from scratch With my team - Capstone Project
- Recipient of Latrobe university engineering and information technology showcase Award. which I participated in the engineering and showcase awarded only students that win the project capstone out of my year are allowed to participate.
- Studied a lot of subjects from A.I to database management, software development using java, java script, python and more, lots of cybersecurity and networking classes completed.
Skills
- Stocking and Replenishing
- Python coder
- Networking experience: to configure, troubleshoot and create networks
- Machinery Maintenance
- Organization and Categorization
- Safety Training
- Motivated Team Player
- Critical Thinking Skills
- Complex Problem-Solving
- Active Listening
- Knowing how to code in python
- Troubleshoot Connectivity
Certification
- Bachelor of Information Technology
- Licensed high risk work license from 01/09/2021-01/09/2026
- Drivers Licence P2
Timeline
Warehouse Team Member
The Good Guys
05.2021 - Current
Sales Assistant
Optus Retail
11.2019 - 02.2020
La Trobe University
Bachelor of Information Technology from Information Technology
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