Aliarna Wright
Hawthorn,VIC
Summary
Expert in team leadership and operations management, dedicated to achieving high standards and delivering measurable results. Proven track record in coordinating team efforts and optimizing workflows for efficiency. Recognized for strong collaboration skills and adaptability to evolving needs, with a commitment to operational excellence.
Experienced with efficient order picking and packing processes, ensuring accurate and timely fulfillment of customer orders. Utilizes strong organizational skills to maintain streamlined operations and meet tight deadlines. Knowledge of warehouse management systems and best practices for inventory control.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Picking Packer
Kmart
02.2024 - Current
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Increased order accuracy with thorough attention to detail when reading and following pick lists.
- Exceeded daily performance targets through efficient time management and prioritization of tasks.
- Improved customer satisfaction rates by diligently inspecting packages for damages before shipping, minimizing returns due to faulty products.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Trained in the safe operation of walkie stackers and pallet jacks for efficient inventory movement.
Customer Service and Barista
Mighty Kebab and Cafe
03.2023 - 12.2023
- Ensured clean and organized workspace to enhance productivity and safety.
- Greeting customers with warmth to foster a welcoming atmosphere.
- Engaged with customers during busy periods to maintain a fun, positive environment.
- Collaborated effectively with colleagues to contribute to a supportive team dynamic.
- Prepared barista-style coffees adhering to high quality standards.
- Rotated and restocked fridges to minimize waste.
- Executed opening and closing duties efficiently.
Crew Chief
McDonald's
09.2020 - 03.2023
- Managed team according to company standards and compliance requirements.
- Organized daily assignments to maximize crew efficiency and resource utilization.
- Trained team members on key roles to enhance operational flexibility.
- Resolved complex problems through effective collaboration across departments.
- Mentored junior crew members, promoting professional growth and a supportive environment.
- Completed opening and closing shift tasks consistently.
- Delivered fast, friendly service with comprehensive product knowledge.
- Executed cash handling procedures accurately, maintaining zero shortages.
Education
Bachelor of Professional Health Science - Forensic Psychology
Swinburne University of Technology
Melbourne, VIC11-2027
Completed Year 12 VCE -
Mary Mackillop Catholic Regional College
Leongatha, VIC12-2023
Skills
- Picking and processing
- Shipping and packaging
- Customer service
- Crew leadership
- Training and mentoring
- Problem-solving
- Friendly and outgoing
- Attention to detail
- Team player
Certification
Certificate 2 In Fashion Design
Completed in 2021 - 2022
RSA Certificate
Completed in 2023
Timeline
Picking Packer
Kmart
02.2024 - Current
Customer Service and Barista
Mighty Kebab and Cafe
03.2023 - 12.2023
Crew Chief
McDonald's
09.2020 - 03.2023
Bachelor of Professional Health Science - Forensic Psychology
Swinburne University of Technology
Completed Year 12 VCE -
Mary Mackillop Catholic Regional College
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