Alice Rogers-Ross
Adelaide,SA
Summary
Dynamic and seasoned professional with a decade of experience as a Body Corporate Manager, poised to excel in the role of Coordinator of Property Services. Known for intuitive leadership skills, adeptly navigating and regularly interacting with diverse stakeholders daily, demonstrating exceptional interpersonal abilities across various backgrounds and personality types.
Recognised for a sharp ability to swiftly assimilate new information and adapt to evolving circumstances, ensuring effective decision-making and problem-solving. Proficiently consults and interprets a myriad of legislation in the current role, leveraging extensive experience in interfacing with councils throughout the professional tenure for property compliance matters, information sharing, and project coordination.
Passionate about contributing to the community and eager to leverage this rich background and skill set to drive excellence in property services coordination.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Body Corporate Manager
Munro Property Group
Norwood, SA
03.2021 - Current
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided guidance on legal issues related to body corporate matters to both staff and clients, and monitored legislative developments relating to the operations of the industry.
- Resolved disputes between members of the body corporate.
- Coordinated repairs, maintenance work or capital works projects as required.
- Liaised with solicitors, accountants, insurers and other professionals as required.
- Established and maintained positive working relationships with various third-parties, including local councils, neighbours, and community organisations.
- Developed and implemented effective body corporate management strategies, ensuring to encapsulate all legislative requirements.
- Organised, chaired and minuted body corporate meetings.
- Provided mentorship to junior staff, and encouraged collaboration and teamwork to develop strategies and problem-solve.
- Identified and mitigated potential risks associated with activities undertaken by or on behalf of the body corporate.
- Created the procedures manual and contributed to the drafting of company policies.
- Implemented successful business strategies to increase revenue and target new markets.
Body Corporate Manager
Ace Body Corporate Management
Adelaide, SA
03.2017 - 01.2021
Body Corporate Manager
Best Strata
Adelaide, SA
07.2015 - 03.2017
Education
High School Diploma -
St Philip's College
Alice Springs, NT12-2005
Skills
- Demonstrated track record of effectively managing stakeholders, employing mediation, negotiation, and exceptional interpersonal skills to attain optimal results for all parties involved
- Expertise in The Strata Titles Act 1988 and The Community Titles Act, along with foundational understanding of associated laws like The Fences Act 1975 and The Residential Tenancies Act 1995
- Frequent collaboration with interested parties including local councils to ensure compliance and shared desired outcomes
- Successful project management involving strategic planning and operations oversight
- Interpretation and translation of Schedule of Articles, Bylaws and registered plans, including encumbrances and encroachments
- Exceptional adaptability and flexibility, adept at thriving in dynamic environments and swiftly adjusting to changing circumstances
- Proficiency in analytical skills and problem-solving, consistently providing effective solutions to various challenges
- Competent task prioritisation and effective time management skills, ensuring execution of projects within stringent deadlines
- Experience in policy development with a focus on process improvements, aiming to enhance organisational efficiency
- Consistent professionalism and dedication to upholding a high standard of conduct and integrity
Certification
- Current member of Strata Community Australia (SA)
- 2014: Responsible Gaming Manager (SA)
Accomplishments
- 2016: Strata Community Australia (SA) Rising Star Finalist
References
References available upon request.
Timeline
Body Corporate Manager
Munro Property Group
03.2021 - Current
Body Corporate Manager
Ace Body Corporate Management
03.2017 - 01.2021
Body Corporate Manager
Best Strata
07.2015 - 03.2017
High School Diploma -
St Philip's College
- Current member of Strata Community Australia (SA)
- 2014: Responsible Gaming Manager (SA)
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