Summary
Overview
Work History
Education
Timeline
Generic

Alice Dougherty

Bondi Junction,NSW

Summary

My professional journey, encompassing community voluntary work, elderly care assistance, and hospitality management, has been a rich tapestry shaping my core strengths in interpersonal skills, empathy, and adaptability. This diverse background has not only provided me with a deep understanding of various demographics but has also fueled my curiosity about the intricacies of people's lives and the transformations they undergo.

Working with diverse populations has kindled my desire to comprehend the unique stories that shape individuals, fostering in me a commitment to assisting others in their pursuit of self-improvement and autonomy through self-actualization. My passion lies in facilitating meaningful and positive changes in people's lives.

These experiences have fortified my resilience, flexibility, and keen observation skills. Through the myriad challenges and joys of different job roles, I've found a common thread—the profound impact of interpersonal connections. This realization has guided me toward a career in Counselling and Psychotherapy, where the essence of understanding people remains at the forefront.

On a personal level, I embody authenticity, groundedness, and a highly personable nature. With over 15 years of dedicated service-oriented work experience in people management and business development, I have consistently delivered impactful, solutions-focused achievements. My track record reflects success in implementing human-centered strategies that prioritize the well-being of individuals while driving business growth.

My commitment to teamwork is evident in my collaborative approach, contributing to shared successes. My highly developed people skills and effective interpersonal communication further underscore my ability to connect with others on a profound level. A strong work ethic has been a constant throughout my career, driving me to achieve results and make a positive impact in every role.

I am a dedicated, passionate, and driven professional who brings a wealth of experience to the field of Counselling and Psychotherapy. I am eager to leverage my skills and insights to facilitate transformative experiences for individuals seeking positive change.

Overview

16
16
years of professional experience

Work History

Volunteer

Rough Edges
01.2023 - 07.2023
  • Provide frontline service and comprehensive care and solutions for people experiencing homelessness and marginalisation
  • Offer non-violent communication (NVC) strategies to reduce conflict and misunderstandings and improve outcomes
  • Maintained clean facilities to better serve program needs.
  • Exhibited excellent communications and customer service relations skills.

Development Specialist

Australian Retail College
10.2021 - 07.2022
  • Recruit companies across Queensland and NSW as partners in retail training and development programs
  • Build relationships with key decision-makers to develop future business opportunities
  • Drive revenue by expanding client base
  • Engage in social media, email and phone campaigns to conduct business development
  • Manage existing accounts by assessing and meeting needs to upskill their workforce.

Cafe Manager

Surry Hills Police Station Cafe
03.2021 - 07.2021
  • Training employees
  • Organised and managed outside catering
  • Key holder, cash management
  • Comprised food menu.

Section Waiter & Host

Chophouse
10.2020 - 05.2021
  • Managed sections of high-end steak restaurant in Sydney’s CBD
  • Front-of-house duties, including greeting and seating customers, taking and organising bookings and functions
  • Processing transactions using EFTPOS through the register and cash handling duties
  • Maintaining high product knowledge
  • Beverage service, including making a variety of alcoholic and non-alcoholic beverages
  • Training new employees.

Manager

Another Tilly Tearoom
06.2010 - 12.2019
  • Inspired and led team of 11 within ahigh-paced environment
  • Contacting distributors to find economic products
  • Training, interviewing and disciplinary meetings
  • Budgets, staffing and stocks
  • Events and Organising and orchestrating outside catering
  • Cash handling and banking
  • Creating targets
  • Barista training

Manager

Junk Rooms
06.2008 - 06.2010
  • Actively involved in the process of creating menus
  • Stock control and finance
  • Running and maintaining business during busy evening shifts
  • Payroll, budgeting and rotas
  • Events organising
  • Hiring, interviewing and training new staff etc
  • Regular meetings with the owner to communicate and relay figures

Department Manager

Barratts Shoes
08.2007 - 06.2008
  • Rapidly progressed from junior temp to manager
  • Organised stock and display
  • Micromanagement of junior staff
  • Encouraged upselling
  • Awarded “staff of the month.”

Education

Bachelor of Science - Psychotherapy

Ikon Institute Australia
Sydney, NSW
11.2024

Trauma, Attachment And Neuroscience -

Bessel Van Der Kolk
Sydney, NSW
02.2023

Management Course -

Aspire
Scotland
2012

Timeline

Volunteer

Rough Edges
01.2023 - 07.2023

Development Specialist

Australian Retail College
10.2021 - 07.2022

Cafe Manager

Surry Hills Police Station Cafe
03.2021 - 07.2021

Section Waiter & Host

Chophouse
10.2020 - 05.2021

Manager

Another Tilly Tearoom
06.2010 - 12.2019

Manager

Junk Rooms
06.2008 - 06.2010

Department Manager

Barratts Shoes
08.2007 - 06.2008

Bachelor of Science - Psychotherapy

Ikon Institute Australia

Trauma, Attachment And Neuroscience -

Bessel Van Der Kolk

Management Course -

Aspire
Alice Dougherty