Alice Dwyer
ADELAIDE,SA
Summary
Detail-oriented Accounts Receivable Clerk with expertise in financial reconciliation and customer communication. Manages accounts receivable, resolves billing discrepancies, and ensures timely collections. Skilled in generating invoices and maintaining accurate records while fostering positive customer relations. Strong problem-solving abilities and attention to detail support efficient operations and uphold integrity in financial transactions.
Overview
25
25
years of professional experience
Work History
Accounts Receivable and Billing Clerk
Adelaide Airport Ltd
Adelaide, SA
03.2009 - Current
- Processed customer invoices and billing statements accurately.
- Managed timely invoicing of clients and ensured accurate billing details.
- Reviewed invoices for accuracy and completeness prior to entering into accounting system.
- Prepared and distributed customer invoices and statements.
- Communicated with customers regarding payment inquiries and issues.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
- Issued monthly statements to clients and followed up on outstanding payments.
- Reconciled customer accounts to maintain accurate records.
- Collaborated with internal teams to resolve billing discrepancies.
- Investigated disputes on customer accounts and resolved discrepancies in a timely manner.
- Utilized accounting software for efficient transaction processing.
- Utilized accounting software for efficient management of receivables.
- Prepared journal entries for month end close process related to Accounts Receivable activity.
- Assisted with month-end and year-end closing processes.
- Assisted with monthly financial reporting and reconciliation tasks.
- Prepared aging reports to identify past due accounts.
- Processed credit memos and adjustments according to company policy.
- Maintained detailed records of all accounts receivable transactions.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Conducted daily bank reconciliation to ensure accuracy.
- Processed customer credit applications for management review to promote increased product sales and growth of customer base.
- Developed strong professional rapport with vendors and clients.
- Assisted customers with inquiries regarding billing information, account status.
- Distributed invoices using postal mail, email, or digital transmissions.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
Finance Officer
MLCS Corporate
Adelaide, SA
08.2007 - 03.2009
- Prepared accurate financial reports and statements for management review.
- Monitored cash flow and maintained banking relationships for efficiency.
- Managed daily financial transactions and reconciliations for accounts.
- Reviewed and reconciled accounts payable and receivable records.
- Developed and maintained accounting policies and procedures for compliance.
- Processed invoices and ensured timely payments to vendors and suppliers.
- Processed invoices and payments to suppliers promptly and accurately.
- Performed bank reconciliations on a regular basis.
- Organized filing system for account documents such as invoices, receipts.
Administration Coordinator
On Q Recruitment
St Leonards
09.2001 - 06.2007
- Coordinated office operations and ensured smooth workflow among team members.
- Maintained accurate records and updated databases for efficient information retrieval.
- Implemented office policies to enhance productivity and maintain a professional environment.
- Developed effective procedures for data entry, document control and record keeping.
- Maintained confidentiality of sensitive information at all times.
- Developed training materials and facilitated onboarding sessions for new employees.
- Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules.
- Maintained optimal stock levels of office supplies to support daily operations. and placed orders.
- Reviewed incoming invoices for accuracy before forwarding them for approval.
- Conducted research online to identify potential vendors or suppliers for specific needs.
- Coordinated appointments between staff members and external parties.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Prepared correspondence such as letters, memos, faxes and emails.
- Designed forms and templates used throughout the organization.
- Assisted with travel arrangements for employees including flights, hotels, car rentals.
- Processed employee expense claims within established guidelines and timelines.
- Updated databases with contact details of customers or other stakeholders.
- Organized and maintained filing systems for documents such as contracts, invoices, reports.
- Coordinated events such as conferences and workshops by booking venues, catering services.
- Created reports in Excel on a regular basis to track departmental progress.
- Gathered, entered and updated data to maintain departmental records and databases.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Conducted research and summarized findings for executive review, supporting decision-making processes.
- Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
- Implemented new administrative systems and processes to improve office efficiency and workflow.
- Organized corporate social responsibility events to enhance company image and foster employee engagement.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Negotiated with vendors and service providers to secure cost-effective contracts and services for the office.
- Assisted in the preparation and monitoring of the office budget, processing invoices and expense reports to track financial expenditures.
- Computed balances, totals or commissions to support accounting team.
Education
Bachelor of Arts - Classical Studies/Archaelogy
University of Adelaide
Adelaide, SA01-2008
Certificate 3 - Information Technology (General)
TAFE NSW
NSW01-2003
Latest Releases, Tax And Superannuation Changes
MYOB Training Seminars
Sydney, NSW01-2001
Skills
- Accounts receivable
- Invoice processing
- Billing resolution
- Billing adjustments
- Invoice preparation
- Statement preparation
- Debt collection
- Credit collections
- Account reconciliation
- Month-end closing
- Financial reporting
- Attention to detail
- Financial software
- Accounting software
- Relationship building
- Spreadsheet management
- Microsoft Excel
- Problem solving
- Dispute resolution
- Client communication
- Customer follow-up
- Attention to detail
- Time management
- Team collaboration
- Relationship building
- Bookkeeping
- Account analysis
- Data entry
- Bookkeeping
- Accounts receivable systems
- Invoice preparation
- Credit collections
- Account analysis
- Customer follow-up
Timeline
Accounts Receivable and Billing Clerk
Adelaide Airport Ltd
03.2009 - Current
Finance Officer
MLCS Corporate
08.2007 - 03.2009
Administration Coordinator
On Q Recruitment
09.2001 - 06.2007
Bachelor of Arts - Classical Studies/Archaelogy
University of Adelaide
Certificate 3 - Information Technology (General)
TAFE NSW
Latest Releases, Tax And Superannuation Changes
MYOB Training Seminars