Summary
Overview
Work History
Education
Skills
Timeline
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Alice Latham

Alice Latham

Summary

Hardworking, self-motivated graduate with a strong interest in clinical health and medical technology. Passionate about enhancing patient outcomes through the integration of advanced technologies, interdisciplinary collaboration, and effective communication.

Overview

4
4
years of professional experience

Work History

Dental Receptionist

Dental Corner
04.2024 - Current
  • Communicated with dentists, dental assistants and laboratory technicians to ensure smooth procedures within the practice and to provide optimal patient care.
  • Maintained and updated patient records and medical histories in Core Practice.
  • Implemented a clean and sterile work environment to prevent cross-contamination and infection.
  • Effectively sterilised all instruments by placing them through the ultrasonic and autoclave to remove all bacteria.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or personal interactions.
  • Processed payments and invoices using HICAPS and EFTPOS systems.
  • Prepared and arranged instruments, medications, and required materials for major dental procedures.
  • Collaborated with dental laboratory technicians to ensure timely delivery of crowns, dentures and other dental prosthetics.
  • Implemented effective marketing strategies, leading to increased new patient acquisition and overall revenue growth for the practice.
  • Designed an efficient recall system that resulted in higher appointment compliance rates among existing patients.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.

Disability Support Worker

MyCareHub
07.2022 - 12.2024
  • Prepared and administered prescribed medications to support patients health.
  • Assisted with personal hygiene and care.
  • Transported patients safely to and from appointments, college and other specific events.
  • Organised and restocked medical and household supplies.
  • Sterilised, changed and monitored medical equipment.
  • Provided companionship to clients.
  • Operated hoists and other medical equipment to transfer patients.
  • Communicated efficiently with doctors and specialists to ensure quality care.

Prosthesis Clerk/Theatre Bookings Officer

Waratah Private Hospital
07.2023 - 03.2024
  • Attended regular board room meetings to ensure all surgical procedures and prosthetics were correct and presented final theatre lists to surgeons, anaesthetists and nurses.
  • Coordinated theatre lists to prioritise diabetics and other high-risk patients.
  • Worked effectively in fast-paced environments.
  • Advised patients of relevant fasting instructions as well as other documents such as medical history and consent forms.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Accurate input of data to reduce errors.
  • Liaised with surgeons, nurses, consulting rooms and other theatre staff to ensure seamless procedures.
  • Coordinated inventories of prosthetics and high-cost consumables.

FAMILY NANNY

Wollongong Nannies
11.2021 - 06.2023
  • Monitor children's behaviour and well-being as well as physical, emotional and mental development
  • Assist with personal hygiene and care
  • Prepare meals and feeding
  • Develop meaningful, professional relationships with families to encourage open communication and feedback
  • Assist children with homework to improve academic performance
  • Engage children in activities to encourage intellectual and motor skill development

Pass Tutor

University of Wollongong
02.2021 - 11.2022
  • Preparation of worksheets and activities using online software and programs.
  • Encouraged peer-based learning among a large cohort of students.
  • Communicated with subject coordinators to provide effective sessions.
  • Researched and recommended resources such as textbooks and videos to assist student learning.
  • Motivated and mentored students.
  • Collected and listened to student feedback to help improve sessions.
  • Included and engaged students of all different levels and capabilities.

Education

Bachelor of Medical And Health Science -

University of Wollongong
12.2022

Cert III in Pathology Collection -

Southern IML Pathology
07.2022

Diploma -

Bulli High School
12.2018

Skills

  • Comprehensive patient management
  • Infection safety protocols
  • Effective problem solving
  • Collaborative teamwork
  • Effective scheduling abilities
  • Proficient in computer applications

Timeline

Dental Receptionist

Dental Corner
04.2024 - Current

Prosthesis Clerk/Theatre Bookings Officer

Waratah Private Hospital
07.2023 - 03.2024

Disability Support Worker

MyCareHub
07.2022 - 12.2024

FAMILY NANNY

Wollongong Nannies
11.2021 - 06.2023

Pass Tutor

University of Wollongong
02.2021 - 11.2022

Bachelor of Medical And Health Science -

University of Wollongong

Cert III in Pathology Collection -

Southern IML Pathology

Diploma -

Bulli High School
Alice Latham