Alice Latham
Summary
Hardworking, self-motivated graduate with a strong interest in clinical health and medical technology. Passionate about enhancing patient outcomes through the integration of advanced technologies, interdisciplinary collaboration, and effective communication.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Dental Corner
04.2024 - Current
- Communicated with dentists, dental assistants and laboratory technicians to ensure smooth procedures within the practice and to provide optimal patient care.
- Maintained and updated patient records and medical histories in Core Practice.
- Implemented a clean and sterile work environment to prevent cross-contamination and infection.
- Effectively sterilised all instruments by placing them through the ultrasonic and autoclave to remove all bacteria.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or personal interactions.
- Processed payments and invoices using HICAPS and EFTPOS systems.
- Prepared and arranged instruments, medications, and required materials for major dental procedures.
- Collaborated with dental laboratory technicians to ensure timely delivery of crowns, dentures and other dental prosthetics.
- Implemented effective marketing strategies, leading to increased new patient acquisition and overall revenue growth for the practice.
- Designed an efficient recall system that resulted in higher appointment compliance rates among existing patients.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
Disability Support Worker
MyCareHub
07.2022 - 12.2024
- Prepared and administered prescribed medications to support patients health.
- Assisted with personal hygiene and care.
- Transported patients safely to and from appointments, college and other specific events.
- Organised and restocked medical and household supplies.
- Sterilised, changed and monitored medical equipment.
- Provided companionship to clients.
- Operated hoists and other medical equipment to transfer patients.
- Communicated efficiently with doctors and specialists to ensure quality care.
Prosthesis Clerk/Theatre Bookings Officer
Waratah Private Hospital
07.2023 - 03.2024
- Attended regular board room meetings to ensure all surgical procedures and prosthetics were correct and presented final theatre lists to surgeons, anaesthetists and nurses.
- Coordinated theatre lists to prioritise diabetics and other high-risk patients.
- Worked effectively in fast-paced environments.
- Advised patients of relevant fasting instructions as well as other documents such as medical history and consent forms.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Accurate input of data to reduce errors.
- Liaised with surgeons, nurses, consulting rooms and other theatre staff to ensure seamless procedures.
- Coordinated inventories of prosthetics and high-cost consumables.
FAMILY NANNY
Wollongong Nannies
11.2021 - 06.2023
- Monitor children's behaviour and well-being as well as physical, emotional and mental development
- Assist with personal hygiene and care
- Prepare meals and feeding
- Develop meaningful, professional relationships with families to encourage open communication and feedback
- Assist children with homework to improve academic performance
- Engage children in activities to encourage intellectual and motor skill development
Pass Tutor
University of Wollongong
02.2021 - 11.2022
- Preparation of worksheets and activities using online software and programs.
- Encouraged peer-based learning among a large cohort of students.
- Communicated with subject coordinators to provide effective sessions.
- Researched and recommended resources such as textbooks and videos to assist student learning.
- Motivated and mentored students.
- Collected and listened to student feedback to help improve sessions.
- Included and engaged students of all different levels and capabilities.
Education
Bachelor of Medical And Health Science -
University of Wollongong
12.2022
Cert III in Pathology Collection -
Southern IML Pathology
07.2022
Diploma -
Bulli High School
12.2018
Skills
- Comprehensive patient management
- Infection safety protocols
- Effective problem solving
- Collaborative teamwork
- Effective scheduling abilities
- Proficient in computer applications
Timeline
Dental Receptionist
Dental Corner
04.2024 - Current
Prosthesis Clerk/Theatre Bookings Officer
Waratah Private Hospital
07.2023 - 03.2024
Disability Support Worker
MyCareHub
07.2022 - 12.2024
FAMILY NANNY
Wollongong Nannies
11.2021 - 06.2023
Pass Tutor
University of Wollongong
02.2021 - 11.2022
Bachelor of Medical And Health Science -
University of Wollongong
Cert III in Pathology Collection -
Southern IML Pathology
Diploma -
Bulli High School
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