Alice Meng
Summary
I have a background as an Electronic Hardware Engineer and Field Application Engineer with 10 years of experience in the various video interfaces, and USB Type-C applications. From prototype hardware design to consumer electronic products. Also, a good communication skill was required in my last job. As an FAE, I have co-worked with multiple functional roles. For internal cross-function communication, I was responsible for clarifying the specification of detail of the product and customized requirements, and integrated information to make sure RDs, PM, and Sales are on the same page. For customers, I have built good relationships to penetrate the customer's team, coworked with HW, PM, and FAE, and provided technical QnA service, technical documents and failure debug on-site support when needed. I am a reliable, self-organized, and detail-oriented person. I enjoy working in a team, being a part of solutions, and solving technical challenges, I am able to accomplish multiple tasks and stay calm under pressure. Thank you for taking the time to read this profile
Overview
14
14
years of professional experience
Work History
Senior Technical Support Engineer
IPasslabs
11.2024 - 04.2025
- Maintained relationships with clients through regular communication and personalized support strategies.
- Responsible for planning, executing, and look after project progress, ensuring projects are completed on time, within budget, and meeting quality standards.
- Provided support and technical guidance to the technical team to help overcome challenges and optimize system performance.
Senior Field Application Engineer
Algoltek, INC
11.2019 - 10.2022
- 1. Review projects and ensure their projects will succeed: PCB, Schematics/layout design, interpret specs and quantify success as a successful PCBA project completed.
- 2. Collaborate/educate with clients to validate their Power Delivery (source-sink) design insivable for projects
- 3. Coach sales/agent engineers to understand products and co-market our solutions during sales meetings
Hardware Design Engineer
ATEN International Co., Ltd.
06.2015 - 08.2018
- 3.5 years' experience in Audio/Video and Control interfaces area, familiar with a variety of digital video and control interfaces. I have designed Video Splitters and Matrix, HDBT extenders, and Control systems. My tasks included system circuit design and integration, PCB layout check, PCBA validation, Hardware electrical testing report measurement, and PCBA failure analysis, able to produce comprehensive resolution reports.
Assistant Engineer
EDOM Technology
10.2011 - 06.2014
- 3 years' experience in IC distribution company, in charge of STMicroelectronics Video solution products line, have cooperated with IC design house and OEM/ODM, coordinated with resource side and manufacturer.
Education
Master - Institute of Photonics and Communications
Nation Kaohsiung University of Applied Science
01.2010
Bachelor - Electrical Engineering
National Kaohsiung University of Applied Sciences
01.2007
Skills
- USB-C, HDMI, DisplayPort
- Knowledge of electronic components
- System function diagram, Schematic design, and PCBA debug
- Hardware testing, Signal measurement, and rework skill
LANGUAGE
Mandarin, Chinese - Native
English - Conversational
Timeline
Senior Technical Support Engineer
IPasslabs
11.2024 - 04.2025
Senior Field Application Engineer
Algoltek, INC
11.2019 - 10.2022
Hardware Design Engineer
ATEN International Co., Ltd.
06.2015 - 08.2018
Assistant Engineer
EDOM Technology
10.2011 - 06.2014
Bachelor - Electrical Engineering
National Kaohsiung University of Applied Sciences
Master - Institute of Photonics and Communications
Nation Kaohsiung University of Applied Science
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