Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Alice Schulz

Nambour

Summary

Recently looking to obtain the position in the Events and Tourism industry.

Overview

7
7
years of professional experience

Work History

Front of House Employee

Flaxton Gardens
04.2023 - Current
  • Experience in a bar as well as experience as a barista
  • Wait service by running food and drinks and table service
  • Setting up for functions/ weddings and restaurant
  • Can carry three plates and carry drinks on a serving tray
  • Follow food health and safety procedures and guidelines
  • Attention to detail
  • Ability to work under pressure
  • Communicate with the team in all aspects of front and back of house
  • Provide outstanding customer service

Retail Supervisor

Birch, Carroll And Coyle Cinemas
10.2021 - 12.2023
  • General admission ensuring COVID‑19 rules were being followed.
  • Customer Service ‑ Assisting customers with ticketing and food and beverages
  • Support and supervision of employees ‑Training and supervision of junior staff, assigning jobs and support all staff members when in supervising role
  • Working closely with and assisting the Duty Manager
  • Following event management procedures ‑ preparing and setting up for functions
  • Experience in Hospitality including Cafe ‑ Food Preparation and serving of food, replenishing fresh stock and supplies, making beverages and serving alcohol
  • Worked cash register – provided experience processing customer financial transactions and money handling
  • Closing the Cinema ‑ I know the closing procedures of Candybar, Kitchen and Floor

Customer Service Volunteer

Sunshine Sounds Music Festival
09.2021 - 09.2021
  • General admission ensuring COVID‑19 rules applied
  • Following event management procedures by ensuring all attendees were safe and legitimate by scanning tickets when entering the gates
  • Customer assistance ‑ Offered parking assistance for the festival attendees
  • Customer liaison ‑ Assisted with general enquires from both festival attendees and the general public
  • Teamwork ‑ Worked alongside coworkers as a team to maintain the code of conduct and the ideology of the festival to ensure all guests had an enjoyable experience

Waitress

Sweet And Flour Bakery
10.2020 - 10.2020
  • Worked cash register – provided experience processing customer financial transactions and money handling
  • Food preparation including plating of meals
  • Waiting tables – ensuring customers were comfortable and pleased with their order
  • Cleaned and packed away dishes
  • Completed mandatory cleaning of the store as per the owners instructions

Volunteer

Nambour Agricultural Show
06.2017 - 06.2019

While a student at St. Johns College I volunteered for various school events such as: Working on the Nambour Show Gates where I directed attendees to the designated parking areas, providing directions, information and aided other volunteers to ensure the show entrance ran smoothly.

Education

High School Diploma -

St John's College
Nambour, QLD
11.2022

Traineeship -

TAFE Queensland
Birtinya, QLD
2022

Dual Certificates - Certificate II Tourism, Certificate III in Events

Training Evolution
Nambour, QLD
2021

St Joseph's Primary School
Nambour, QLD
11.2016

Skills

  • Communication
  • Table setting expertise
  • Leadership
  • Customer Service
  • Problem Solving
  • Teamwork
  • Attention to detail
  • Multi-Tasking
  • Time Management
  • Organizational skills

Additional Information

References:

Honor Walters, Sweet and Flour Bakery

0423 965 548


Victoria Williams, Assistant Manager at BCC Noosa

0418 380 097



Timeline

Front of House Employee

Flaxton Gardens
04.2023 - Current

Retail Supervisor

Birch, Carroll And Coyle Cinemas
10.2021 - 12.2023

Customer Service Volunteer

Sunshine Sounds Music Festival
09.2021 - 09.2021

Waitress

Sweet And Flour Bakery
10.2020 - 10.2020

Volunteer

Nambour Agricultural Show
06.2017 - 06.2019

High School Diploma -

St John's College

Traineeship -

TAFE Queensland

Dual Certificates - Certificate II Tourism, Certificate III in Events

Training Evolution

St Joseph's Primary School
Alice Schulz