Alice Smolcic

I was working as part of the WA Sales Team, responsible for the weekly preparation and sale of growers' wool. I was responsible for the support and training for on-road staff, and I served as a key store contact for clients, wool buyers, and outer network staff.

Key responsibilities.

• Catalogue production and collaboration for weekly wool sales.
• Auctioneering of catalogue to Wool Buyers
• Post-sale follow-up for clients and wool buyers.
• AWEX ID typing of wool lots for sale in the catalogue.
• Lotting and sale allocation of bales in Wool Classers' specification.
• Support and advice/train for on-road staff.
• Support and advice for clients, and other branch staff.

Achievements

• AWEX (Australian Wool Exchange Limited) Wool Appraiser Accreditation.
• Auctioneers' Restricted License

On farm client service and retention with focus on key accounts in the states southern zone. Responsible for the support and training of new staff, and support to outer network staff. Key contact for potential new business and growth, with cross-selling network referrals within the zone, with KPI focus and budget requirements met. In store responsibilities of auctioneering sale days and post-sale follow up for clients and buyers. I was also required to present the Weekly Wool Report Summary on the ABC Country Hour radio every fortnight.

Key responsibilities

• Auctioneering wool catalogue sale day
• Management and retention of key accounts.
• Obtain new clients, and business growth.
• Support and train new staff members, and network staff.
• ABC Radio Wool Report Summary Presentation.

Achievements

• Finalist of the One Elders Award 2020. ‘Thomas Elder’ Employee of the Year Award
• Wool judge at the Perth Royal Show and at various country shows.

On-farm client service and support, with a focus on client satisfaction and results. Strong client retention, with new clients and business growth achieved. Part of the local branch network, with strong cross-selling and referral business generated. KPI and budget-driven for branch success and growth.

Key Responsibilities.

• Service and maintain client relationships and business.
• Growth of business through targeted calls to potential clients.
• Branch growth and support, with cross-selling and referrals.
• Support of local branch activities and community involvement

Achievements

• Livestock Production Training course completed for Livestock Production Advisor accreditation.
• Wool judge and steward to the local Port Augusta School of the Air Wool show.

On-farm service managing current clients' accounts within the Esperance and Goldfields area. New growth and business were actively sought after and achieved. Cross-selling and referrals for branch and network sales were strongly utilized, obtaining Elders Branch of the Year for 2015 due to driven growth and budget gains. Actively supporting branch activities for community fundraisers and client appreciation events.

Key Responsibilities.

• Maintain and service current client accounts.
• Obtain growth and new business from potential clients.
• Utilise cross-selling and referral systems for network growth.
• Radio report for the ABC local wool report

Achievements

• Member of the Elders Branch of the Year Award 2014
• Selected for Elders China Trip for Wool growers 2013
• Selected and completed the Emerging Leaders Development Program 2015
• Selected and completed the AWI Breeding Leadership Program 2016
• Judge and steward for the Esperance Show Wool competition
• Judge for the Esperance Show Quick Shears

Working within the shearing industry as a professional wool classer, preparing the clip to the AWEX Code of Practice. Running shearing teams, in charge of shed staff, and responsible for the correct classing of clients' wool. Needed great communication to lead the shed staff with direction and efficiency, and to obtain a clean and well-prepared clip for the grower. I have also worked with my own dog team as a penner-up, and I have done yard work, lamb marking, mustering, and contract dipping.

Key Responsibilities.

• To correctly prepare the client's clip to the AWEX Code of Practice, with minimal fault.
• To effectively and efficiently direct and run the shed staff in the correct preparation of the clip.
• Good communication to both the grower and the team in regard to mob cut-offs, wool cut-offs, team requirements, and client requirements.

Achievements

• Obtained my Certificate IV in Wool Classing 2007.
• Worked with a shearing team and classed over in the USA in 2008.

Working for the University in a selective breeding program for crop improvement. I was required to tend to the required plants, and harvest and process the selected crops.
Key Responsibilities

• Care and maintenance of selected plants and crops
• Harvest and processing of grain and plant matter of selected crop samples