Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Alice Spink

Clayfield,Queensland

Summary

Hardworking, engaging, and responsible individual with a consistent and solid work ethic. Comfortable collaborating with customers, peers, and working independently on complex and fast-paced tasks within a business environment. Possesses a natural and positive leadership style that consistently exceeds expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Milky Lane
03.2024 - 12.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Ice Cream Server

Rose Gelateria
12.2023 - 03.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Processed sales transactions for cash, debit, and credit purchases.

Ice Cream Server

Amoroso Gelateria
10.2022 - 11.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Processed sales transactions for cash, debit, and credit purchases.

Restaurant Waiter

Desi Deli
06.2022 - 10.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Restaurant Waiter

Thai Nundah
12.2021 - 03.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Customer Server

Baskins and Robbins
06.2021 - 10.2021
  • Contributed to company growth by upselling products and services based on customer needs.
  • Built rapport with customers, fostering long-term loyalty through attentive support and communication.
  • Managed high call volumes, maintaining a professional demeanor and ensuring prompt resolutions.
  • Strengthened customer relationships by providing personalized assistance and tailored solutions.

Education

St Rita's College

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Engaging personality
  • Responsible Alcohol Service
  • Handling Difficult Customers
  • Hospitality service expertise

Certification

RSA

Timeline

Bartender

Milky Lane
03.2024 - 12.2024

Ice Cream Server

Rose Gelateria
12.2023 - 03.2024

Ice Cream Server

Amoroso Gelateria
10.2022 - 11.2023

Restaurant Waiter

Desi Deli
06.2022 - 10.2022

Restaurant Waiter

Thai Nundah
12.2021 - 03.2022

Customer Server

Baskins and Robbins
06.2021 - 10.2021

St Rita's College
Alice Spink