Alice Spink
Clayfield,Queensland
Summary
Hardworking, engaging, and responsible individual with a consistent and solid work ethic. Comfortable collaborating with customers, peers, and working independently on complex and fast-paced tasks within a business environment. Possesses a natural and positive leadership style that consistently exceeds expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Milky Lane
03.2024 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Ice Cream Server
Rose Gelateria
12.2023 - 03.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Processed sales transactions for cash, debit, and credit purchases.
Ice Cream Server
Amoroso Gelateria
10.2022 - 11.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Processed sales transactions for cash, debit, and credit purchases.
Restaurant Waiter
Desi Deli
06.2022 - 10.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Restaurant Waiter
Thai Nundah
12.2021 - 03.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Customer Server
Baskins and Robbins
06.2021 - 10.2021
- Contributed to company growth by upselling products and services based on customer needs.
- Built rapport with customers, fostering long-term loyalty through attentive support and communication.
- Managed high call volumes, maintaining a professional demeanor and ensuring prompt resolutions.
- Strengthened customer relationships by providing personalized assistance and tailored solutions.
Education
St Rita's College
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Engaging personality
- Responsible Alcohol Service
- Handling Difficult Customers
- Hospitality service expertise
Certification
RSA
Timeline
Bartender
Milky Lane
03.2024 - 12.2024
Ice Cream Server
Rose Gelateria
12.2023 - 03.2024
Ice Cream Server
Amoroso Gelateria
10.2022 - 11.2023
Restaurant Waiter
Desi Deli
06.2022 - 10.2022
Restaurant Waiter
Thai Nundah
12.2021 - 03.2022
Customer Server
Baskins and Robbins
06.2021 - 10.2021
St Rita's College