Summary
Overview
Work History
Education
Skills
Timeline
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ALICE TRAM

Summary

I am eager for the opportunity to join the workforce and challenge myself. From this potential position, I hope to develop new skills, knowledge, and experiences in a young and fun environment that will set me apart from other candidates in future jobs. Previous experience further allowed me to develop strong expertise in providing exceptional customer service, time management, adapting to a team environment, and being able to seamlessly transition between roles, as well as identifying and prioritising tasks to create the most efficient workflow.

Overview

7
7
years of professional experience

Work History

TEAM MEMBER

CHATIME
12.2022 - 02.2024
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Operated register to process payments and collect cash payments for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Work efficiently in a fast-paced environment. Commended for time management and the ability to multitask
  • Effectively communicated with team members to make sure drink quality was exceptional

SEASONAL CASUAL PARCEL SORTER

AUSTRALIA POST
11.2023 - 01.2024
  • Minimized package damage by carefully handling fragile items during the sorting process.
  • Utilized barcode scanners for accurate tracking and updating of parcel information in the database.
  • Reduced misplaced packages by meticulously checking labels and destinations.


TEAM MEMBER/ ONLINE FULFILMENT

THE SNEAKER LAUNDRY
08.2021 - 09.2023
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Prepared and checked outbound shipments for accuracy.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Cashier

COLES
01.2018 - 01.2019
  • Operated cash register to record transactions accurately and efficiently.
  • Served customers with consistent professional, friendly and engaging service.
  • Processed payments to complete purchasing experience.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Teaching Assistant

KUMON
01.2017 - 01.2018
  • Efficiently taught student new skills and contents for Mathematics and English. Commended for accuracy and working in a fast-paced manner.
  • Corrected student’s work and provided insightful feedbacks. Students were able to improve their mistakes and continuously work towards developing a better understanding of their topic.

Education

BACHELOR OF NURSING -

Deakin University
Melbourne, VIC
10.2025

Skills

  • Excellent interpersonal and communication skills

  • Strong teamwork and organisation skills that were refined by previous jobs

  • A proactive attitude and a good work ethic

  • Strong willingness to learn

  • Good time management & ability to prioritise

Timeline

SEASONAL CASUAL PARCEL SORTER

AUSTRALIA POST
11.2023 - 01.2024

TEAM MEMBER

CHATIME
12.2022 - 02.2024

TEAM MEMBER/ ONLINE FULFILMENT

THE SNEAKER LAUNDRY
08.2021 - 09.2023

Cashier

COLES
01.2018 - 01.2019

Teaching Assistant

KUMON
01.2017 - 01.2018

BACHELOR OF NURSING -

Deakin University

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ALICE TRAM