Alice Waterson
Wellington Point,QLD
Summary
Organized and dependable candidate with 6 + years of customer service experience. Ability to handle working under pressure while meeting customer demands with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service/Barista Shift Supervisor
Coffee On Point
10.2020 - Current
This job has consisted of:
- Opening and closing store
- Customer service
- Money handling
- Cooking food/ food prep
- Making coffee
- Training staff on how to use the coffee machine
- Shift managing and supervising
- Ordering from our suppliers
- Designed our marketing (loyalty cards, logo, menu and social media)
Customer Service/Coffee Barista
Cafe Mila
04.2018 - 10.2020
Worked as a casual employee at Cafe Mila, Wellington Point. This included cleaning, cash register work, general customer service, making coffee and closing the store.
Education
Redlands College
Wellington Point, QLD11.2017
Skills
- Creativity
- Positivity
- Communication
- Flexibility
- Problem solving
- Teamwork
- Leadership
- Marketing
- Customer service
- Attention to detail
- Organisation
- Working under pressure
Certification
- Certificate II in barista course
- Certificate II in animal studies
- Certificate II in rural studies
- Certificate in first aid training
- Certificate III in hospitality
- Certificate III in Business studies
- Certificate II in workplace practices
References
Kevin Holden (Former owner of Coffee on Point)
Phone: 0433 077 734
Email: kdogdog60@gmail.com
Hannah Johnstone (General Manager at Coffee on Point)
Phone: 0405 198 198
Email: hannahjohnstone99@gmail.com
Timeline
Customer Service/Barista Shift Supervisor
Coffee On Point
10.2020 - Current
Customer Service/Coffee Barista
Cafe Mila
04.2018 - 10.2020
Redlands College
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