Alicea Ware
Cairns,QLD
Summary
Dynamic customer service professional with a compassionate demeanor and strong communication skills, honed at Peries Iga Edmonton. Successfully resolved customer complaints, enhancing loyalty and satisfaction. Detail-oriented and adaptable, I excel in high-pressure environments, ensuring quality and sanitation in food handling while fostering supportive interactions with customers that get there satisfaction.
Overview
1
1
Certification
Work History
Customer Service Representative
Peries Iga Edmonton
03.2025 - Current
- I’m Managed high-stress situations effectively, maintaining professionalism under pressure while resolving the issues or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and respect and repeated business.
- Handled customers in the right manner , finding satisfactory resolutions for both customers and the company alike.
- Responded to customer with respect and kindness and if they requests for products, no problem giving them advice , and company information.
Meat Packer
Peries Iga Edmonton
07.2025 - 08.2025
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks such as bad parts of the the meat.
- Processed meat by cutting, sorting parts, deboning and grinding the meat , also marinating the meat.
- Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
- Organized and stored items at specific temperatures to maintain freshness.
- Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
- Ensured meat quality by properly storing and rotating products according to established guidelines.
Nightfill Stocker
Peries Iga Edmonton
03.2025 - 04.2025
- Carried trollies out, sorted and stocked the merchandise to the stores requested layout and product placements .
- Answered customer questions and provided detailed to product information and showed customers were the merchandise’s are located.
- Performed inventory control, such as counting, and stock rotations.
- Improved customer satisfaction by promptly telling them the difference between products and showing them safer products for there satisfaction.
Education
No Degree - Grade 12
Busy Schools Campus
Cairns, QLDSkills
Strong verbal and written communication
Adaptability and flexibility
Creative problem-solving
Attentive listening skills
Detail-oriented approach
Supportive interactions
Compassionate demeanor
Certification
Certificate 2 in sports coaching
Certificate 2 in supply chain
Timeline
Meat Packer
Peries Iga Edmonton
07.2025 - 08.2025
Customer Service Representative
Peries Iga Edmonton
03.2025 - Current
Nightfill Stocker
Peries Iga Edmonton
03.2025 - 04.2025
No Degree - Grade 12
Busy Schools Campus
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