Alice Rosie Howes

I worked as a Communications Coordinator for a PR Agency in Sydney, supporting brands in the premium design, interiors and lifestyle space.

• Client relations - communicating with clients on a daily basis to organise events and upcoming features, update them on coverage, setting targets and KPI's.
• Admin and Reporting - Using Isentia and Meltwater to monitor online and print coverage on all clients, keeping media lists updated, reading through online and print coverage to seek possible editorial inclusions for our clients, updating each client report with coverage and calculating PR value each month, client proposals, event reports.
• Pitching - pitching new collections, collaborations or product releases to media, sending information and imagery on request for editorial inclusions.
• Events - organising all the logistics behind each media event, attending the event and networking with clients and media.
• Writing - Copywriting, producing online editorial for clients, producing press releases.
• Social Media - Managing the companies social media accounts including Instagram and LinkedIn, liaising with influencers on behalf of clients to secure partnerships and collaborations, using Upfluence to monitor influencer engagement and determine the correct influencers for events, product launches and general partnerships.

Whilst working at Aspiga I completed a 3 month internship working part time in their office and part time in their store.

• Copywriting - Managed the companies sustainability page on Facebook where we advertised sustainable companies, brainstormed blog concepts to push specific products
• Social Media Marketing - creating and editing content for the brands Instagram and TikTok accounts (using Canva), researching new trends, pitching creative concepts to Marketing and Digital Manager
• Blogging - wrote blogs for the website including; write ups on collections or products, influencer interviews, staycations, charity collaborations and sustainability
• E-Commerce - editing the website, ensuring online information aligned with Shopify, updating images on Shopify, copywriting
• Events - organising, setting up and working at pop up shop events, collecting customer data, collaborating with influencers to push products, customer service
• PR - packaging and sending off PR packages, working alongside the companies PR agent to select appropriate items for specific media/influencer coverage, managed the Press log book for each month

I worked as a Sales Assistant at Aspiga in their London store. I also worked on weekends at various pop up shops around London, promoting the brand.

• Demonstrated knowledge of the product and the brands story.
• Visual Merchandising.
• Conducted a stocktake every week.
• Opened and closed the store everyday, ensuring the store was set up for the day on time.
• Maintained a clean store environment, ensuring all necessary items were displayed on the shop floor.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Fostered positive relationships with customers, offering courteous, helpful advice to best meet customer needs.

Whilst studying, I have worked part time as an Administrative Assistant at a global mentoring firm of experienced CEOs and top business leaders who help organisations accelerate the impact of leadership.

• Researching and updating data to ensure accurate information for the business development team
• Analysing data and writing reports
• Admin support across various projects

In this position, I worked as part of a team for a variety of companies, providing high quality customer service during events such as festivals and sports events. This required strong communication, time management and organisational skills.

• Sports events staff, Manchester marathon
• Festivals or event staff

In this position, I was responsible for a wide range of tasks for a variety of companies. I learned to be adaptable, adjusting to each role with integrity while maintaining a professional approach.

• Waitressing, serving food and drinks at restaurants and events
• Festival and event staff, bar work and set up
• Cleaning

In this role I worked as part of a team to provide excellent customer service within a fast paced environment, requiring patience, initiative and attentiveness.

• Front of house, greeting and seating guests
• Managing bookings, answering the phone and organising the online diary
• Working closely with the chefs to deliver food to the customers
• Serving customers and demonstrating a knowledge of the food and drinks available

A Sales Assistant in an extremely demanding customer service role, selling products in a busy market atmosphere.

• Manchester Christmas market, selling confectionery
• Promoted to stall manager, managing and selling childrens' toys
• Social Media Marketing, managing Instagram posts
• Managing the payments, the till, handling money, managing stock

I worked as a personal assistant to Alex Burgess Hairdressing's lead stylist and owner. I oversaw the salon's operations, ensuring that appointments ran efficiently. This role required the ability to multi task with excellent efficiency, confidence and reliability.

• Managing social platforms, updating customers on price changes, products and more
• Receptionist, handling calls, liaising with clients, scheduling and confirm all customer appointments
• Meeting and greeting customers, updating customer records
• Taking payments
• Making and serving beverages to clients
• Cleaning and organising workspace

I worked as an assistant in a London based events company during the NFL Wembley sports games. This role required strong organisational skills, keeping the team informed, adhering to deadlines, budgets and problem solving.

• Working on-site at NFL Wembley games assisting in organising the travel of high profile individuals
• Produced event proposals and budgets
• Assisted with the planning and implementation of a variety of events ensuring seamless execution
• Office admin and phone duties
• On-site event staff