Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Benetatos

Melbourne

Summary

Part-time artist and accomplished former Senior Account Manager at Magnify Media, with a strong background in building and nurturing client relationships, delivering top-tier customer service, and driving sales success. Demonstrated ability to manage creative projects and exceed performance targets across diverse markets. Known for strategic problem-solving, operational efficiency, and a customer-first approach grounded in extensive industry experience. Exceptionally organized, detail-oriented, and empathetic to client needs, with excellent communication skills that strengthen client engagement and streamline sales operations.

Overview

22
22
years of professional experience

Work History

Artist

Self-employeed
02.2020 - Current
  • Consulted with clients to discuss commission ideas and style preferences to produce custom artwork, meeting their creative vision and ensuring satisfaction with the final product.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Developed unique art pieces that garnered positive attention from collectors, leading to increased sales and commissions.
  • Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
  • Participated in art exhibitions and shows to showcase work.
  • Experimented with variety of styles and techniques to produce unique works of art.
  • Managed creative process from concept to completion for various art projects.

Senior Account Manager

Magnify Media
09.2007 - 06.2019
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Worked directly with clients to develop creative retail window displays from initial concept to AUS wide roll out.
  • Achieved or exceeded company-defined sales quotas.

Retail Sales Assistant

Street Exchange
06.2003 - 01.2007
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Improved store appearance with effective merchandising and creative displays.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.

Education

Bachelor of Arts - Visual Communications

Monash University
Caulfield, VIC
09-2005

Skills

  • Customer service
  • Goal oriented
  • Relationship building
  • Stock management
  • Team support and assistance
  • Friendly and helpful
  • Team cooperation
  • Organization
  • Engaging with diverse customers
  • Product management and pricing
  • Sales closing
  • Problem resolution

Timeline

Artist

Self-employeed
02.2020 - Current

Senior Account Manager

Magnify Media
09.2007 - 06.2019

Retail Sales Assistant

Street Exchange
06.2003 - 01.2007

Bachelor of Arts - Visual Communications

Monash University

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Alicia Benetatos