Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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ALICIA BOWEN

ALICIA BOWEN

Razorback,Australia

Summary

Dynamic Administrative Office Coordinator at One Industries Pty Ltd, adept at enhancing office efficiency through innovative systems. Known for strong communication and adaptability, I excel in managing sensitive information and fostering collaboration across departments. Proficient in Microsoft Excel, I consistently deliver timely reports that drive project success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Administrative Office Coordinator

One Industries Pty Ltd
Braemar, NSW
11.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
  • Generated status reports for senior management activities critical to meeting project and departmental goals.
  • Acted as a liaison between different departments to facilitate communication and project collaboration.
  • Ensured compliance with company policies and procedures while maintaining confidentiality of sensitive information.
  • Organized and maintained filing systems for confidential documents and records.
  • Implemented new administrative systems and processes to improve office efficiency and workflow.
  • Proficient use of Unleashed operating system, excel, word, outlook and other Microsoft systems.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Maintained office supplies by checking inventory and ordering items.
  • Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Provided administrative support for staff members, managers, and executive team members.

Fire Coordinator

DEM
Seven Hills, NSW
03.2024 - 11.2024
  • Actively operated Uptick computer systems daily. Proficient in Word, Excel and Invoicing systems
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Assisted with scheduling works for Fire Technicians to perform on a daily basis.
  • Coordinated with other departments to ensure projects were completed on time and within budget.

  • Facilitated communication between different departments in order to resolve issues quickly.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.

Head Vet Nurse

Alcorn Street Vet Clinic
Razorback, NSW
02.2017 - 11.2024
  • Managing of operations in a veterinary clinic located in Bowral, overseeing staff and delegating daily duties, managing trainees and TAFE students
  • Coordinating surgeries, stock management, and reception duties as well as account management and customer service
  • Executing nursing duties, including medication dispensing and surgical assistance
  • Recording patient data accurately and assisting veterinarians during examinations
  • Administering drugs, injections, and anesthetics under direction
  • Always maintaining high standards of cleanliness and compliance with protocols
  • Reviewed medical records and notes to discern nature of visit and tests or procedures needed.
  • Maintained accurate patient records, ensuring all information is updated regularly.

Hospitality

Public House management
Narellan, NSW
11.2001 - 01.2020
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Performed opening and closing duties including restocking supplies.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Trainee Vet Nurse

Macarthur Vet Group/Caring Vets Narellan
Narellan
08.2015 - 12.2016

Retail

Woolworths Singleton
Singleton
03.2010 - 11.2013

Administration and Sales

Telstra
04.2004 - 03.2010

Education

Certificate IV - Veterinary Nursing

Open Colleges
12.2016

Higher School Certificate (HSC) -

St Patrick's College
12.2001

Skills

  • Strong work ethic
  • Adaptability
  • Professional communication
  • Self-starter
  • Ability to work independently
  • Fast-paced environment
  • Willingness to undertake tasks and learn new skills
  • Excellent administrative and computer skills
  • Record keeping
  • Customer service and communication skills
  • Financial transactions
  • Money handling, banking, and till handling
  • Comprehensive care for animals
  • Surgical processes and confident handling of animals
  • Data management
  • Office organization
  • Communication skills
  • Supply inventory
  • Microsoft Excel and Google suite proficient
  • Scheduling
  • Calendars management
  • Document preparation

Certification

  • Cert II Hospitality
  • Level 1 Baseball NSW Coaching Certificate
  • Community Coaching Certificate
  • Working with Children's Check
  • RSA and RCG
  • Anti-money laundering / Counter-terrorism

References

  • Andrew Levien, Surgeon VSOS - 0468 617 568
  • Shannon Bickel, DEM Services Operations Manager - 0421 471 956

Timeline

Administrative Office Coordinator

One Industries Pty Ltd
11.2024 - Current

Fire Coordinator

DEM
03.2024 - 11.2024

Head Vet Nurse

Alcorn Street Vet Clinic
02.2017 - 11.2024

Trainee Vet Nurse

Macarthur Vet Group/Caring Vets Narellan
08.2015 - 12.2016

Retail

Woolworths Singleton
03.2010 - 11.2013

Administration and Sales

Telstra
04.2004 - 03.2010

Hospitality

Public House management
11.2001 - 01.2020

Certificate IV - Veterinary Nursing

Open Colleges

Higher School Certificate (HSC) -

St Patrick's College

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ALICIA BOWEN