Alicia Cipollini
Bedford,WA
Summary
Effective and efficient with over 10 years’ experience in customer service and sales. Qualifications and competency in exceeding expectations of performance, goals and product knowledge in the automotive industry. I am a fast learner, very organised and a big team player.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Total Tint Solutions
12.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Kept meticulous client notes and updated account information in company databases.
- Enhanced the company's profitability by identifying and eliminating inefficiencies in existing business processes.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Aftercare Temping
WA Dealerships
03.2023 - 12.2023
- Contract work, self employed covering for aftercare consultants in dealerships in Perth when sick or on leave. This could range from 1 day at a dealership or weeks in one stint.
Aftercare Manager
Bayswater Mazda
12.2019 - 03.2023
- Promoting a range of aftercare products to new and existing customers
- Maximise the profitable sales of aftercare
- Building and maintaining relationships with the internal and external stakeholders
- Developing knowledge of the brand, products & services
- Delivering value for customers
Education
Year 10 Completion -
Chisholm Catholic College
Bedford, WA12.2006
Skills
- Customer Service
- Negotiations
- Decision-Making
- Sales Presentations
- Relationship building and rapport
- Goals and performance
- Training and Development
- Verbal and written communication
Languages
English
Native or Bilingual
Italian
Professional Working
Reference
Anthony Caminiti (Dealer Principal Eurokars Group - Bayswater Mazda)
0419 911 990
Timeline
Business Development Manager
Total Tint Solutions
12.2023 - Current
Aftercare Temping
WA Dealerships
03.2023 - 12.2023
Aftercare Manager
Bayswater Mazda
12.2019 - 03.2023
Year 10 Completion -
Chisholm Catholic College
Similar Profiles
NIKITA RONALDNIKITA RONALD
HR Administrative Assistant at Total TintHR Administrative Assistant at Total Tint
Christian Dominic Tanay SumagueChristian Dominic Tanay Sumague
Mechanical Fitter at Total Rockbreaking SolutionsMechanical Fitter at Total Rockbreaking Solutions
Christine BakerChristine Baker
Sr. Specialist, Accommodations and Leave Management at Comcast HQ Total HR Technology & Service SolutionsSr. Specialist, Accommodations and Leave Management at Comcast HQ Total HR Technology & Service Solutions