Alicia Croker
Goulburn,NSW
Summary
Dedicated professional with a background in overseeing daily operations and planning strategic initiatives. Strengths include strong leadership, effective communication, and strategic thinking. Previous work has involved streamlining processes, fostering team collaboration, and implementing business strategies that drove organizational growth. Ambitious team builder creating strategic alliances with organizational leaders to effectively align with and support key business initiatives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Officer
Local Land Services
Goulburn
02.2024 - Current
- Coordinated with cross-functional teams to ensure successful project completion.
- Cultivated successful business culture focused on performance optimization and goal attainment.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting working relationships.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Formed and sustained strategic relationships with a wide variety of stakeholders.
- Prepared and coordinated briefings, reports, parliamentary submissions, and presentations on business priorities and operational issues.
- Coordinated activities between different business units to achieve objectives efficiently.
Manager Correspondence & Briefings
Mining, Exploration & Geoscience
Goulburn
08.2022 - 02.2024
- Coordinated the flow of information across the Department in a high-pressure and high-volume environment.
- Provided expert leadership and direction in the preparation and delivery of the full range of Parliamentary and Ministerial material, including House Folder Notes, Budget Estimates notes, and responses to Parliamentary Questions.
- Provided advice and support to senior executives and managers to consistently interpret and improve quality and timeliness of responses.
- Researched, evaluated, and reviewed complex, sensitive, or emerging issues to respond to requests for advice.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
- Coached, mentored and trained team members in order to improve their job performance.
- Actively identified and contributed to the evaluation of systems, procedures, and processes to optimize efficiency and to support the continual improvement of services.
Executive Officer
Mining, Exploration & Geoscience
Goulburn
01.2022 - 08.2022
- Provided high-level project planning and administrative support to the Executive Director and wider leadership team.
- Managed daily operations including budgeting, forecasting, accounting, payroll and personnel administration.
- Provided leadership and operational direction to ensure effective delivery of services and outcomes for MEG.
- Prepared strategic advice, information, and reports on planning and operational matters to facilitate informed decision-making.
- Monitoring of branch expenditure and budgetary compliance.
Senior Electorate Officer
Parliament of NSW
Goulburn
03.2019 - 01.2022
- Mentored the new Member on parliamentary procedure and local issues.
- Brief preparation and speech writing, including Parliamentary Bills, Notices of Motion, Private Members' Statements, and Community Recognition Statements.
- Established efficient reporting relationships to Ministerial offices to provide feedback on policy and influence desired outcomes within the local community.
- Researched community needs and advocated for funding opportunities.
- Ensured delivery of $120million in election commitments including public value for money
- Responsibility for office management and direct reports.
- Organized events, such as community functions, meetings, and seminars, for the member.
- Liaised with external organizations, such as councils, charities, and businesses, regarding initiatives supported by the government and local member.
- Automated office operations by managing client correspondence and data communications.
Senior Electorate Officer
Parliament
Goulburn
10.2016 - 03.2019
- Communicated confidential and complex information clearly and concisely by making representations on behalf of constituents to various government and non-government organizations.
- Budget management, including communications, travel, and general office allowances.
- Managed and negotiated conflicting interests for the benefit of the wider community.
- Foresight to identify potential community issues and risks to the Government. Provided local knowledge and practical solutions to aid in decision making.
- Demonstrated ability to consistently perform at a high standard under limited supervision and within a team environment.
- Responded promptly to emails sent from constituents seeking assistance or advice from an elected representative.
- Represented the office of an Electorate at public forums and conferences.
Education
Bachelor of Business Administration - Business
University of Canberra
Canberra, ACT07-2008
Skills
- Critical thinking capability
- Conflict Management
- Business Administration
- Relationship Management
- Productivity performance
- Fiscal Management
- Human Resources Management
- Media Relations
- Negotiation
- Organisational Leadership
Certification
- Justice of the Peace NSW
Accomplishments
- 2023 Awarded gold membership - NSW Rural Women's Scholarship
Timeline
Executive Officer
Local Land Services
02.2024 - Current
Manager Correspondence & Briefings
Mining, Exploration & Geoscience
08.2022 - 02.2024
Executive Officer
Mining, Exploration & Geoscience
01.2022 - 08.2022
Senior Electorate Officer
Parliament of NSW
03.2019 - 01.2022
Senior Electorate Officer
Parliament
10.2016 - 03.2019
Bachelor of Business Administration - Business
University of Canberra
- Justice of the Peace NSW
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