Alicia Fitzpatrick
Perth,WA
Summary
Hard working and passionate job seeker with strong organisational skills eager to secure an entry-level utilities position within the mining industry. Detail-orientated and meticulous individual with 7 years experience working with customers through various job roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostel Housekeeper
Shiralee Backpackers Hostel
04.2024 - Current
- Perform general cleaning by sweeping, hoovering, mopping floors, washing dishes, emptying bins, changed bed linen and managed laundry.
- Introduce customers to the hostel and show them around the property.
- Managed inventory control for hostel supplies, ensuring stock levels remained sufficient to meet operational needs.
- Contributed to revenue growth by upselling additional services such as extended stays or private room upgrades when appropriate.
- Manage hostel bookings for streamlined reservation processes and improved occupancy rates.
Hostel Housekeeper
1948 Hostel
05.2023 - 07.2023
- Perform general cleaning by sweeping, hoovering, mopping floors, washing dishes, emptying bins, changed bed linen and managed laundry.
- Maintained a clean and welcoming environment, ensuring guests felt comfortable during their stay.
- Evaluated guest feedback to identify areas for improvement, implementing necessary changes and fostering continuous innovation within the hostel environment.
- Implemented efficient check-in and check-out procedures, reducing wait times and enhancing the overall guest experience.
- Managed hostel bookings for streamlined reservation processes and improved occupancy rates.
Dance Teacher
Northern Starr Dance And Fitness
05.2021 - 04.2023
- Assisted lead dance teacher in choreographing routines for performances and competitions for students between the ages of 2-5 years old.
- Managed classroom behaviour effectively, maintaining a positive learning environment for all students.
- Demonstrated professionalism by adhering to studio policies, dress code, and punctuality requirements.
- Served as a role model for young dancers, demonstrating passion for the art form as well as strong work ethic and discipline.
- Used age-appropriate vocabulary and music to teach the classes, keeping a positive and enthusiastic attitude.
- Enhanced students'' dance skills by providing personalised instruction and feedback.
Customer Assistant - Stylist and Merchandiser
Marks & Spencer
08.2016 - 04.2023
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, mannequins, plinths, updating POS and reporting any damaged fixtures for repair or replacement.
- Streamlined merchandise presentation through consistent application of company guidelines.
- Implementing eye-catching window displays that highlighted new products and current trends.
- Maximised floor space utilisation by rearranging fixtures according to business direction and customer flow.
- Assisted customers in locating desired items or suggesting suitable alternatives where applicable, contributing to an elevated shopping experience.
- Updated pricing and signage to complete product displays and educate customers.
- Analysed sales data to identify underperforming products or departments requiring targeted merchandising efforts for improved performance and increased sales.
Culcheth Sports and Community Club
Bartender
09.2022 - 03.2023
- Followed alcohol awareness procedures to avoid excessive guest intoxication and adhere to challenge 25 policy.
- Kept bar well-stocked and presentable to meet customer needs.
- Complied with health and safety regulations by maintaining a clean work-space.
- Contributed to a positive work environment through effective teamwork and communication.
- Served high customer volumes during several special events such as Christmas parties, Halloween parties, funerals and retirement parties.
Education
200 Hour Course: Yoga Teacher Training
Yoga East + West
Ubud, Bali09.2023
A Level Law
Barrow Hall College
Warrington, UK06.2018
A Level Psychology
Barrow Hall College
Warrington, UK06.2018
A Level Geography
Barrow Hall College
Warrington, UK06.2018
AS Level English Literature
Barrow Hall College
Warrington, UK06.2017
10 GCSE's
Great Sankey High School
Warrington, UK06.2016
Skills
- Housekeeping knowledge
- Booking Management
- Safety awareness
- Supply Restocking
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Complaint Handling
- Goal-Driven
- POS Software
- Strong multitasking
- Cleanliness and hygiene
- Payment Processing
Certification
- RSA training
- Allergen management
- Food Handler
- White Card
- Police clearance check
- Valid Australian drivers licence
Timeline
Hostel Housekeeper
Shiralee Backpackers Hostel
04.2024 - Current
Hostel Housekeeper
1948 Hostel
05.2023 - 07.2023
Culcheth Sports and Community Club
Bartender
09.2022 - 03.2023
Dance Teacher
Northern Starr Dance And Fitness
05.2021 - 04.2023
Customer Assistant - Stylist and Merchandiser
Marks & Spencer
08.2016 - 04.2023
200 Hour Course: Yoga Teacher Training
Yoga East + West
A Level Law
Barrow Hall College
A Level Psychology
Barrow Hall College
A Level Geography
Barrow Hall College
AS Level English Literature
Barrow Hall College
10 GCSE's
Great Sankey High School
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