Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Alicia Foster

Huntingdale

Summary

Professional & Personal Profile Experienced Assistant delivering customer service and administrative excellence, including clerical support, whose strengths lie in complex diary management and organization, being able to work effectively both on my own and within a team while always striving to meet tight deadlines while under pressure in a busy environment. I am hardworking, conscientious and efficient who takes pride in my work. I use a very “hands on, can do approach”. I have strong Word, Excel and Power Point skills. Very much a “people’s person”, developing good working relationships whilst maintaining discretion and confidentiality. Competent engaging with all levels of Clients, Management and Staff, giving one hundred per cent to the many tasks in hand while remaining dedicated, loyal and trustworthy at all times. I am easily adaptable to change and enjoy challenges. My personal areas of strength lie in my level of organization, attention to detail, telephone and effective communication skills and day-to-day administrative support. Capable and confident self-starter, utilizing my prioritization and time management experience to good effect while working on my own initiative with minimal supervision. I thrive in a busy challenging environment and am a strong multi tasker, taking great pride in providing a strong administrative support with honesty.

Overview

6
6
years of professional experience

Work History

Pick Packer

Bevchain
05.2023 - 09.2023
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Used RF scanners to track orders and verify accuracy.
  • Utilized voice pick technology to increase order accuracy.

School Officer

Southern River College

Demonstrated ability to maintain discretion, confidentiality and diplomacy. Positive approach to the workplace confidentiality and diplomacy. Positive approach to the workplace

  • Receipting payments for students owing fees.
  • Experience in SIS, RM Billing and SEQTA.
  • Reporting all faults throughout the school, and organizing them in the
    fault book.
  • Communicate with parents, regulatory bodies and the public.
  • Manager diary, appointments, incoming mail and subscriptions and effectively file and archive documents utilizing an electronic or manual
    system. Completing expense reconciliations and invoices.
  • Managed phone and email correspondence and handled incoming and outgoing mail. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Preparation of reports and analytics.
  • Drafting of correspondence replies for review as appropriate either under instruction of the managers or independently, based on knowledge of issues at hand.
  • High level of verbal and written communication skills.
  • Strong numeracy and data entry skills. Work unsupervised to achieve deadlines.
  • High level of attention to detail, organisational and time management
    skills (resourceful, proactive, initiative) and the ability to meet tight deadlines.
  • High level of flexibility to meet sometimes rapidly changing priorities and variable working duties.

Admin & Tenancy Officer

Uniting Care
04.2021 - 04.2022
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Executed record filing system to improve document organization and management

Airport Customer Service Agent

Dnata
03.2018 - 01.2020
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Used airline computer system to create airline tickets and boarding passes.
  • Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
  • Oversaw ticketing, gate and ramp services.

Warehouse Worker

Star Track Express
04.2021 - 04.2022
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Used handheld scanners to efficiently track and manoeuvre freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.

Tasty Fresh Driver

Tasty Fresh
09.2023 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Drove safely in various weather and road conditions to avoid accidents.

Education

Lynwood Senior High School
Parkwood, WA
2016

Skills

  • Administrative Support
  • Records management & Filing
  • Data Entry, Invoicing, Calendars
  • Sampling Procedures
  • Data Analysis and Documentation
  • Communication skills
  • Travel Coordination
  • Customer Liaison and Service
  • Quantity Checking

Additional Information

Strong organization and time
management skills, confidently
able to handle multiple
responsibilities, completing
priorities and workloads efficiently
Strong communications skills with
the ability to establish rapport on
all levels from Board, Executive
across to management and teams
Capable of working independently
in a fast paced environment to
meet tight deadlines, as well as
hands-on approach for team
participation and support
Honest, open and approachable,
with a strong work ethic
Committed to the delivery of high
standards with safety and quality.


Computer Skills

  • MSWord
  • MS Excel
  • MS Powerpoint
  • MS Office, MS Outlook, Gmail

Languages

Indonesian
Native or Bilingual

Timeline

Tasty Fresh Driver

Tasty Fresh
09.2023 - Current

Pick Packer

Bevchain
05.2023 - 09.2023

Admin & Tenancy Officer

Uniting Care
04.2021 - 04.2022

Warehouse Worker

Star Track Express
04.2021 - 04.2022

Airport Customer Service Agent

Dnata
03.2018 - 01.2020

School Officer

Southern River College

Lynwood Senior High School
Alicia Foster