Alicia Gloria
PERTH,Western Australia
Summary
Accomplished and energetic young lady with fair history of achievement in service and volunteer works. Motivated student with strong theoretical knowledge. Area of strength include dependability, honesty and self-motivation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Church Volunteer
Church Of Sacred Heart Of Jesus
01.2020 - 12.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- During my time in church, I was always be chosen to lead the praise & worship, sessions at church during the Youth Meetings, which included teenagers aged 13 to 17. I was delighted to help out in youth camps to clean the places, organize rooms and gift-giving ceremonies and feed the homeless under Soup Kitchen ministry.
- In the year 2021, as the Covid19 pandemic continued, I have offered to teach the Bible Knowledge class as I know my teachers were having difficulty navigating in the tough times. I have taught the Gospel of Luke to 15 year olds as part of the Bible Knowledge studies.
- As every situation resumed to normal in the year of 2022, I have started teaching 16 year old students the Book of the Acts of the Apostles, giving them tests and quizzes. When we had Bible Apostolate Sunday, I would go down to all of our Sunday Classes to explain the Bible Knowledge subject and convince more students to take up the subject in their public examination (SPM).
- I was in the Music Ministry of the Sacred Heart Church as I was learning to play the organ. I went for the ATHENE Practical Music Exam and passed with distinction. I am in Grade III in the Practical Music Studies.
Coffee Barista
Nobile Tea And Coffee
08.2022 - 11.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Advised customers on coffee blends, teas and specialty espresso beverages and artisanal pastries offering accurate and detailed information about origin and flavor.
- Maintained an organized and tidy cafe environment by regularly cleaning equipment, espresso machines, tables and utensils.
Food Service Worker
BIFE Charcoal Steakhouse (M) Sdn Bhd
01.2022 - 05.2022
- Opened, set up, and closed all assigned service stations.
- Carried and served food and beverage orders to guests. Collected and removed used dishes and dirty tableware, carefully.
- Cleaned, sanitized, and maintained all assigned work areas, properly. Prepared and issued bills to customers, accurately and promptly.
- Adhered to established service standards and delivered high quality customer service.
- Attend and respond to customers' needs promptly and professionally, like taking orders, delivering orders from the kitchen or making a reservation and more.
- Greeted and served customers daily, providing prompt, personalized and friendly service in a fast-paced environment.
Education
Diploma - Community Services
South Metropolitan TAFE
Murdoch, WA12.2024
Skills
- Employee Timesheet Processing
- Social and Religious Assistance
- Food Safety Guidelines
- Instructional Strategies
- Speaking
- Active Learning
- Time Management
- Customer and Personal Service
- Problem Solving
- Decision Making
Certification
- Sijil Pelajaran Malaysia (SPM) / O Level Certificate of High School(2020)
- GCE Cambridge Cert A(2020)
- Grade 3 in Music Theory( 2021)
- CERTIFICATE III in Community Services(2023)
Timeline
Coffee Barista
Nobile Tea And Coffee
08.2022 - 11.2022
Food Service Worker
BIFE Charcoal Steakhouse (M) Sdn Bhd
01.2022 - 05.2022
Church Volunteer
Church Of Sacred Heart Of Jesus
01.2020 - 12.2022
Diploma - Community Services
South Metropolitan TAFE
- Sijil Pelajaran Malaysia (SPM) / O Level Certificate of High School(2020)
- GCE Cambridge Cert A(2020)
- Grade 3 in Music Theory( 2021)
- CERTIFICATE III in Community Services(2023)
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