Alicia Ritchie
Upper Coomera
Summary
I am a nurturing, organised and clean Childcare Lead Educator with a proven track record at Riversdale Early Learning Journey, enhancing child development and emotional wellbeing through creative and engaging methods. I can demonstrate exceptional communication skills and a strong work ethic, significantly improving classroom environments and parent satisfaction. Skilled in time management and fostering positive relationships. I absolutely love planning fun, messy and engaging experiences for children to explore, the messier the better!
Overview
10
10
years of professional experience
Work History
Childcare Lead Educator
Riversdale Early Learning Journey
07.2021 - Current
- Communicated regularly with parents regarding their child''s development, addressing concerns and celebrating milestones together.
- Improved child behaviour by implementing positive reinforcement strategies and setting clear expectations for conduct.
- Collaborated with fellow educators to establish a nurturing environment that promoted physical, mental, and emotional wellbeing.
- Supported children''s emotional growth through compassionate listening and guidance during challenging situations.
- Participated in ongoing professional development opportunities to stay current on best practices in childcare education.
- Managed classroom materials effectively, ensuring organization and accessibility for educators and children.
- Facilitated smooth transitions between activities throughout the day, minimizing downtime and maintaining a positive classroom atmosphere.
- Established positive relationships with children, staff and families.
- Created safe and nurturing learning environment for the children.
Assistant Educator
Petit Early Learning Journey
11.2017 - 07.2021
- Promoted a positive learning environment by establishing clear expectations and implementing effective classroom management strategies.
- Boosted children's confidence in their abilities by providing consistent feedback and personalized support.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
- Developed strong relationships with children, parents, and colleagues to foster a supportive educational community.
- Prepared and assisted with planning of experiences for children and assisted in documenting observations for portfolios.
- Attended professional development courses to improve performance.
Waitress
Cafe Soop
03.2017 - 11.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Professional Cleaner
James Home Services
07.2017 - 10.2017
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
- Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
- Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
Float Educator
St Stephans Early Learning Centre
01.2016 - 07.2016
- Developed positive relationships with parents and guardians through regular communication regarding children's progress.
- Designed project-based learning experiences that fostered critical thinking skills and real-world connections.
- Collaborated with staff members on children's development and assisted with creating fun and engaging experiences.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Fostered children's curiosity and interest through creative hands-on activities.
- Maintained a tidy and clean environment for both staff and children as well as centre pets.
Float Educator
The Cottage
07.2015 - 12.2015
- Maintained a clean and organised work environment for both staff and children.
- Assisted in centre closing and opening shifts and ensuring the correct lock down and opening procedures.
- Assisted in planning activities for the children to engage in and ensuring that they were age appropriate.
- Assisting with nappy changes and daily routine and communicating with educators on the daily plan.
- Maintaining professional and respectful relationships with all staff, families and children.
Education
Diploma of Early Childhood Education And Care - Education
Tafe Queensland (Ashmore)
Ashmore, QLD06-2019
Skills
- Patient and empathetic
- Great communication skills
- Strong work ethic
- Great time management skills
- Loving and nurturing
- Clean and organised
- Creative anf fun
Timeline
Childcare Lead Educator
Riversdale Early Learning Journey
07.2021 - Current
Assistant Educator
Petit Early Learning Journey
11.2017 - 07.2021
Professional Cleaner
James Home Services
07.2017 - 10.2017
Waitress
Cafe Soop
03.2017 - 11.2017
Float Educator
St Stephans Early Learning Centre
01.2016 - 07.2016
Float Educator
The Cottage
07.2015 - 12.2015
Diploma of Early Childhood Education And Care - Education
Tafe Queensland (Ashmore)
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