Alicia Kerney
Cope,NSW
Summary
Demonstrated success in marketing strategy and customer service, with a strong focus on inventory management and financial oversight. Proven ability to enhance service quality and build robust supplier partnerships. Experienced salon owner skilled in staff training and mentoring to improve operational efficiency and ensure budget adherence.
Overview
11
11
years of professional experience
Work History
Hair Salon Owner
Heritage Hairdressing Rylsone
Rylstone, NSW
01.2017 - Current
- Formulated marketing strategies to boost customer engagement and visibility.
- Supervised inventory management to ensure optimal product availability and quality.
- Cultivated strong supplier relationships to enhance procurement efficiency.
- Trained and mentored staff to elevate service delivery and collaboration.
- Established financial controls to monitor expenses and ensure budget compliance.
- Analyzed customer feedback to drive continuous service improvement.
- Maintained client relationships through exceptional customer service.
- Oversaw worker performance, focusing on productivity, efficiency, and cost savings.
Apprentice Butcher
Rylstone Butcher Shop
Rylstone, NSW
01.2015 - 12.2018
- Processed customer orders using knives, saws, and grinders to meet specifications.
- Monitored meat quality and promptly reported issues to senior staff.
- Operated slicing and grinding machines to perform meat processing tasks.
- Maintained cleanliness of work areas, tools, and equipment to ensure safety standards.
- Weighed and labeled packaged meats for sale and distribution.
- Performed basic maintenance on butcher shop equipment, including knife sharpening and cleaning freezers.
- Prepared various cuts of meat in compliance with hygiene standards.
Education
Hoxton Park High School
Hoxton12-1994
Skills
- Customer service
- Inventory management
- Employee training
- Financial oversight
- Marketing strategy
- Supplier management
- Problem solving
- Time management
- Staff management
- Hair styling
Timeline
Hair Salon Owner
Heritage Hairdressing Rylsone
01.2017 - Current
Apprentice Butcher
Rylstone Butcher Shop
01.2015 - 12.2018
Hoxton Park High School
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