Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Alicia Moles

Palmwoods,QLD

Summary

Support Worker with over 6 months experience working in the Disability Industry. My empathetic and caring nature assists me to provide individuals with the best care possible. Very passionate about the disability industry, having all essential requirements needed. Wanting to keep pursuing my career as a Disability Support Worker and assist individuals with living their best lives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Support Worker

Sapphire Support
Sunshine Coast, QLD
08.2023 - Current

- Assisting with activities of daily living, such as bathing, dressing, and grooming.

- Providing support for individuals with mobility challenges, including transferring and positioning.

- Offering companionship, encouragement, and emotional support.

- Observing and monitoring the health and well-being of individuals, reporting any changes or concerns.

- Administering medications as prescribed and maintaining accurate records

- Community participation.

- Assisting in the development and improvement of like skills to foster independence.

- Collaborating with families, healthcare professionals, and other support services to ensure holistic care.

- Maintaining accurate records, progress notes, and other documentation as required by policies and regulations.

- Responding appropriately to challenging situations and providing crisis intervention when necessary.

- Catheter care.

Food and Beverage Attendant

Redcliffe Leagues Club
Brisbane, QLD
07.2019 - 06.2023

- Reception.

- Bartending.

- Barista.

- Opening and closing of 2x Cafés, restaurant, pizza, and stadium canteens.

- Taking payments via POS system.

- Maintaining cleanliness throughout club.

- Liaising with management and club members daily.

- Food preparation and handling.

- Cooking with qualified chefs.

- Dealing with difficult customers.

- Training and supervising staff.

- Kitchen hand when needed.

- Working in different areas throughout the club when needed.

Barista

Zouki Cafe
Brisbane, QLD
12.2022 - 05.2023

- Barista.

- Food preparation and handling.

- Taking payments via POS system.

- Maintain cleanliness throughout café.

- Opening and closing of Café.

- Food preparation and handling.

- Kitchen hand when needed.

All Rounder

Peninsula Carvery
Brisbane, QLD
07.2015 - 06.2019

- Cash handling and eftpos.

- Barista.

- Cooking.

- Customer service.

- Dealing with difficult customers.

- Kitchen hand when needed.

- Counting end of shift float.

- Closing of store.

- Running healthy juice and smoothie bar.

- Training staff.

Waitress

Ceylon Inn
Brisbane, QLD
03.2018 - 12.2018

- Taking payments via POS system.

- Opening and closing of restaurant.

- Taking orders and payments over the phone.

- Waitressing.

- Bartending.

- Food handling.

Skills

- Great team player

- Fast learner

- Good communication skills

- Empathetic

- Reliable

- Honest

- Hardworking

- Patient

- Adaptable

- Physical and emotional resilience

- Organizational skills

- Respect for Autonomy

Certification

- Cert 3 Individual Support

- First Aid and CPR

- NDIS Worker Orientation Module

- Mental Health First Aid

- Diabetes

- Yellow Card and Blue Card

- Open Driver's Licence

- 3x Covid immunizations

- Cert 3 Beauty Services

- RSA and RSG

References

References available upon request.

Timeline

Support Worker

Sapphire Support
08.2023 - Current

Barista

Zouki Cafe
12.2022 - 05.2023

Food and Beverage Attendant

Redcliffe Leagues Club
07.2019 - 06.2023

Waitress

Ceylon Inn
03.2018 - 12.2018

All Rounder

Peninsula Carvery
07.2015 - 06.2019
Alicia Moles