ALICIA MOODY
Torquay,QLD
Summary
I was previously in the Childcare Industry for 20 years and have worked with all age groups up to 13yrs, along with stepping up into the position of Director for a year and preparing the centre for assessment and rating, I have become familiar with the QIP process and how to write one with all staff implementing their designs and ideas, while enjoying going through the Assessment and Rating process.
I am currently in Residential Support Work and studying Psychology, I have completed trauma training and have relevant qualifications for residential support work and currently hold first aid, blue card and yellow card. I believe I am Punctual in my job and driven to inspire and teach, to be respectful, patient and positive. While also enjoying being a team player in a diverse working environment. I am Enthusiastic with supporting colleagues and clients in any setting, I have Designed and led age-appropriate activities. Communicated with caregivers and administration to consistently provide highest quality support. Motivated to help clients become happy, healthy and nurtured in an environment that supports their individual needs.
Overview
23
23
years of professional experience
Work History
Residential Youth Worker
IFYS Ltd
08.2023 - Current
- Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
- Assisted residents with daily living activities, promoting self-sufficiency and independence.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Developed strong relationships with residents, fostering trust and open communication to address personal issues.
- Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
- Maintained confidentiality of sensitive resident information in accordance with HIPAA regulations.
- Organized recreational outings for residents, encouraging positive social engagement within their local community.
- Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
- Supported families through consistent communication about youth progress, offering guidance on additional resources available.
- Participated in regular staff meetings, sharing insights on resident progress and contributing to program improvements.
- Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
- Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
- Contributed to a supportive residential atmosphere by modeling healthy behaviors and boundaries for residents to emulate.
- Implemented behavior modification techniques, resulting in improved resident interactions and reduced conflicts.
- Continuously pursued professional development opportunities to enhance skills as a Residential Youth Worker and better serve the residents.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Supported and mentored students in developing skills to become successful in community.
- Provided key emotional support to special needs youth.
- Contributed to development of individualized plans to support youth goal achievement.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Facilitated youth development and leadership programs for young people from diverse backgrounds.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Developed and implemented strategies to enhance quality of social services.
- Developed and maintained accurate records of programs and services.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
Residential Support Worker
Southern Cross Support Services
02.2023 - 08.2023
- Helped build important life skills such as cooking and cleaning.
- Monitored client medications and adherence to individual treatment plans.
- Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
- Provided counseling and crisis intervention services.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Assisted residents with basic activities of daily living.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Monitored and assisted residents through individual service plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Centre Manager
TG’s Childcare and Kindergarten
01.2021 - 03.2023
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
- Introduced various initiatives aimed at improving employee engagement levels within the workplace which led to reduced turnover rates amongst staff members.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Streamlined scheduling procedures to optimize resource allocation, resulting in better overall management of the center''s workload.
- Monitored financial performance indicators regularly to make informed decisions regarding budgeting adjustments or investments in new resources as needed.
- Improved team morale and cohesiveness by initiating regular team-building activities.
- Optimized resource allocation to meet fluctuating demands, ensuring smooth center operations without overstretching budget.
- Facilitated community partnerships, leveraging local networks to enhance center's impact and visibility.
Assistant Director
Paisley Park Early Learning Centre Urangan/Tinana
01.2019 - 01.2021
- Maintained group discipline through positive reinforcement, behaviour modelling and collaboration with parents
- Developed lessons and activities to promote children's physical and emotional development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Maintained effective schedule balance between rest periods, active play and instruction
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
- Developed and implemented lesson plans, activities and field trips
- Coordinated schedules and team assignments
- Collaborated on strategies to enhance student learning and behaviour alongside parents and teaching staff
- Strengthened community engagement strategies to boost program outreach across Wide Bay
- Monitored and enforced adequate supply and material inventory
- Maintained child-friendly environment with access to outdoor activities
- Encouraged good behaviours using positive reinforcement methods
- Incorporated music and play into developmentally appropriate activities
- Built constructive and open relationships with families with forthright yet friendly communication
- Made nutritious breakfasts, lunches, dinners and snacks for children
- Established safe play environment for children
- Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention
- Resolved staff and parent disputes through constructive problem-solving techniques
- Communicated with parents through enrolment, tours, newsletters, conferences and direct personal communication
- Administered medications and kept appropriate records
- Implemented curriculum to enhance classes with learning-focused activities.
Lead Educator
Villlage Kids Granville
12.2017 - 01.2019
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
- Promoted sensory development by providing access to different textures
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Communicated openly with children's parents about daily activities and behaviours
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels
- Incorporated music and play into developmentally appropriate activities
- Allowed for ample outdoor recreation time to support physical development
- Instructed children in health and personal habits, such as eating, resting and toileting
- Organized and engaged in recreational activities such as games and puzzles
- Dressed and changed infant and toddler diapers to maintain hygiene
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization
- Encouraged good behaviours using positive reinforcement methods
- Instructed children on proper health and personal habits
- Built constructive and open relationships with families with forthright yet friendly communication
- Established safe play environment for children
- Designed monthly activity schedules to balance play, rest and learning time
- Implemented curriculum to enhance classes with learning-focused activities
- Engaged with children on individual basis to build positive relationships and promote learning
- Maintained child-friendly environment with access to outdoor activities.
Lead Educator
Brookside Childcare Centre
03.2016 - 11.2017
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate
- Met with parents about daily activities, positive developments and issues
- Monitored entrances and exits to maintain safety and organized environments
- Maintained effective schedule balance between rest periods, active play and instruction
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Enforced rules and managed behaviour through developmentally appropriate discipline
- Applied positive behaviour management techniques to enhance social interactions and emotional development
- Created and implemented diverse educational strategies to boost development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Kept notes of behaviour issues, food served and medications administered to children
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations
- Developed lessons and activities to promote children's physical and emotional development
- Consulted with families to discuss activities and behaviours of each child
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
- Maintained group discipline through positive reinforcement, behaviour modelling and collaboration with parents
- Handled daily administrative tasks efficiently to minimize time away from children, including updating attendance and requesting new supplies
- Used positive reinforcement techniques to promote patience and other good behaviours in children
- Managed safety and security of all children under care
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children
- Created safe and engaging learning environment for groups of diverse children with various learning styles
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content
- Helped children develop motor skills in preparation for preschool and kindergarten
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Director
Village Kid Torquay
04.2015 - 03.2016
- Maintained group discipline through positive reinforcement, behaviour modelling and collaboration with parents
- Developed lessons and activities to promote children's physical and emotional development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Maintained effective schedule balance between rest periods, active play and instruction
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
- Developed and implemented lesson plans, activities and field trips
- Coordinated schedules and team assignments
- Evaluated employee performance and coached on areas in need of improvement
- Maintained facility compliance with applicable laws and standards
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs
- Collaborated on strategies to enhance student learning and behaviour alongside parents and teaching staff
- Modernized instructional plans and educational approaches to enhance learning
- Strengthened community engagement strategies to boost program outreach across Wide Bay
- Monitored and enforced adequate supply and material inventory
- Maintained child-friendly environment with access to outdoor activities
- Encouraged good behaviours using positive reinforcement methods
- Incorporated music and play into developmentally appropriate activities
- Consistently enforced disciplinary limits for structured environment conducive to learning
- Developed age-appropriate activities and programs for children6 weeks to School age
- Trained, coached and mentored staff to ensure smooth transition of new program
- Built constructive and open relationships with families with forthright yet friendly communication
- Made nutritious breakfasts, lunches, dinners and snacks for children
- Communicated with owners, board members and support team concerning personnel matters
- Established safe play environment for children
- Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention
- Conducted trainings and mentored staff, consistently improving performance
- Maintained accurate and detailed records, including staff and child files on enrolments, attendance, health and safety, emergency contact information and incident reports
- Maintained accurate accounting of Debts, WTR and operating reports
- Resolved staff and parent disputes through constructive problem-solving techniques
- Communicated with parents through enrolment, tours, newsletters, conferences and direct personal communication
- Administered medications and kept appropriate records
- Implemented curriculum to enhance classes with learning-focused activities
- Brought centre into full compliance with licensing and safety regulations including fire and disaster preparedness, QLD Department of Public Health codes and USDA nutritional guidelines
- For Assessment and Rating
Lead Educator And 2IC
Village Kids Torquay
03.2008 - 03.2015
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Enforced rules and managed behaviour through developmentally appropriate discipline
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate
- Met with parents about daily activities, positive developments and issues
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Maintained effective schedule balance between rest periods, active play and instruction
- Applied positive behaviour management techniques to enhance social interactions and emotional development
- Kept notes of behaviour issues, food served and medications administered to children
- Managed safety and security of all children under care
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children
- Developed lessons and activities to promote children's physical and emotional development
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns
- Cared for children ages 6 weeks to School age in nurturing and age-appropriate way
- Worked with children individually and in groups to teach social, communicative and problem-solving skills
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations
- Planned and managed learning-focused, imaginative and play-oriented activities for children.
Junior Educator
Able Little Learners
01.2003 - 01.2008
- Enforced rules and managed behaviour through developmentally appropriate discipline
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Maintained daily records of children's individual activities, behaviours, meals and naps
- Read and told stories to promote and support overall language development
- Maintained safety and cleanliness by sterilizing toys and surfaces
- Worked with supervisors to facilitate snacks, arts and crafts and naptime
- Engaged with children individually to encourage physical activity and academic curiosity
- Supervised circle time, free play, outside play and learning and developmental activities
- Promoted language development skills through reading and storytelling
- Organized small groups of children while transitioning to and from outdoor play
- Set up children's play areas, bookshelves and naptime areas daily
- Relieved the head teacher and toddler teacher
- Identified early warning signs of emotional and developmental problems in children
- Updated records of contact, medical and progress information
- Maintained accurate and detailed records of enrolments, attendance, health and safety, emergency contact information and incident reports
- Addressed behavioural and learning issues with parents and daycares management staff
- Offered parents detailed daily reports outlining all activities
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate
- Discussed programs policies and practices to families and visitors
- Kept notes of behaviour issues, food served and medications administered to children
- Familiarized parents with centre’s policies, regulations, fees and curriculum
- Dressed children and changed diapers
- Managed general housekeeping duties including feeding, diapering, resting, cleanup, etc
- Maintained child-friendly environment by allowing frequent access to outdoor activities
- Reported parent complaints and comments to managers
- Promoted good behaviour with positive reinforcement methods
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Sparked imaginations by helping children discover new things each day
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps
- Modelled appropriate activities and positive behaviour management
- Met with parents about daily activities, positive developments and issues.
Education
Bachelor Of Psychological Sciences - Psychology
Swinburne University
Diploma of Children's Services - undefined
Fortitude Valley
QLD2011
High School Diploma - undefined
Urangan State High School
Hervey Bay, QLD2002
Skills
- Interventions understanding
- Research abilities
- Community outreach
- Program support
- Prevention strategies
- Presentation skills
- First Aid and CPR certified
- Efficient under pressure
- Friendly and likeable
- Active listening
- People-oriented
- Creative
- Self-motivated
- Organized
- Energetic caregiver
- Emotionally supportive
- Dependable
- Time management
- Effective leader
- Parent communication
- Loves children
- Staff training/development
- Currently Hold
- Updated First Aid and CPR
- Blue Card in Children’s Services
- Emotional Intelligence
- Learning Styles
- Compliance with Regulatory Guidelines
- Behavior Redirection
- Employee Training
- Emotional and Social Support
- Meal Preparation
- Home Management
- Room Cleaning and Restocking
- Life Skills Development
- Grocery Shopping
- Daily Logs
- Confidential Case Documentation
- Task Management
- Supporting Daily Living Needs
- Behavior Management
- Sanitizing Surfaces
- Recreational Activities
- Food Safety Guidelines
- Safety Practices
- Confidentiality Requirements
- Cleaning Products
- Residential Support
- Housekeeping Duties
- Resident Supervision
- Safety Behaviors
- Documentation Skills
- Behavioral Support
- Dietary Needs
- Managing Transportation
Timeline
Residential Youth Worker
IFYS Ltd
08.2023 - Current
Residential Support Worker
Southern Cross Support Services
02.2023 - 08.2023
Centre Manager
TG’s Childcare and Kindergarten
01.2021 - 03.2023
Assistant Director
Paisley Park Early Learning Centre Urangan/Tinana
01.2019 - 01.2021
Lead Educator
Villlage Kids Granville
12.2017 - 01.2019
Lead Educator
Brookside Childcare Centre
03.2016 - 11.2017
Director
Village Kid Torquay
04.2015 - 03.2016
Lead Educator And 2IC
Village Kids Torquay
03.2008 - 03.2015
Junior Educator
Able Little Learners
01.2003 - 01.2008
Diploma of Children's Services - undefined
Fortitude Valley
High School Diploma - undefined
Urangan State High School
Bachelor Of Psychological Sciences - Psychology
Swinburne University
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