Summary
Overview
Work History
Education
Skills
Community Service
Certification
Timeline
Generic

ALICIA MUSICO

Hoxton Park,NSW

Summary

Passionate about supporting and teaching children of all educational needs, seeking a role as a learning support officers and to make a meaningful impact on children’s education and lives. To work to a high standard that my employer would find exceptional , working always to the best of my ability. A position with responsibility, where I can apply my diverse range of knowledge, experience and personal skills. To work to a high standard that my employer would find satisfaction, working always to the best of my ability.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Practicum Student

Glenfield Public School
05.2025 - 11.2025
  • Followed school and classroom policies, regulations, dress codes, and schedules.

School Crossing Supervisor

NSW Government Transport For NSW
03.2024 - Current
  • Contributes to the safety of infants and primary school students
  • To help students use crossing safely, to get all students to and from school promptly
  • Control traffic flow, observe road conditions,
  • Help students develop lifelong awareness by explaining road rules and precautions

Member Service Officer /Dental Assistant

Australian Health Management Group
07.2003 - 07.2015
  • Meeting and greeting patients
  • Confirming patient appointments
  • Checking in patients for dental and optical appointments
  • Reception Duties
  • Making and taking phone calls
  • Cancelling and re-appointing appointments
  • Ordering and re-stocking stationary
  • Filing patient records
  • Suqa Q (Helpdesk for Wollongong Employees)
  • Travelling to Haymarket Clinic when required
  • Banking/Reconcile End Of Day Taking
  • Taking & Processing Payments
  • Developed strong relationships with members, fostering trust and loyalty by providing exceptional customer service.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Sterilized rooms and prepped equipment and instruments for 10 procedures daily.

Dental Assistant/ Reception

Fairfield Dental Health Care Clinic
01.2002 - 07.2003
  • Reception Duties
  • Telephone Procedures
  • Chair-side Assisting
  • Sterilisation
  • Patient Interaction
  • Use of various Dental Instruments
  • X – ray Developing
  • Infection Control
  • General cleaning
  • Banking/Reconcile End Of Day Taking

Customer Service Assistant

KFC Wetherill Park NSW
06.2000 - 01.2002
  • Meet & Greet Customers
  • Cleaning of cooking utensils/working areas
  • Banking/Reconcile End Of Day Taking
  • Take Customer Orders/ Process Payments

Food Technology

Zap’s Meat N Place (Work Experience )
07.2001 - 07.2001
  • Making Meals
  • Cleaning Kitchen/Items
  • Serving Customers
  • Chopping Up Ingredients
  • Stocking Items
  • Taking Orders

TAB Limited
10.2000 - 10.2000

Valvoline Australia
08.2000 - 08.2000

Crown Equipment
07.2000 - 07.2000

Crown Equipment
04.2000 - 04.2000

Savana’s Restaurant
05.1999 - 06.1999

Education

No Degree - Oral Health Education

Dental Assisting (Oral Health Education) Tafe
Westmead, NSW
02-2006

Certificate III - Dental Assisting

Westmead Dental Therapy
11.2005

Higher School Certificate - Religious Education, Mathematics, English, Business Office Admin (Certificate II), Information Technology (Certificate II), Hospitality (Certificate II)

Cerdon College Merrylands NSW
Merrylands, NSW
12-2001

Skills

  • Self motivation
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Active listening
  • Proactive
  • Empathy
  • Ability to quickly build relationships
  • Strong Work Ethic
  • Communication Skills
  • Customer Service Skills

Community Service

  • Red Cross Door Knock Appeal, 2000-03-17
  • Charlie Woodwar Lodge, 1999-09-20, 1999-09-23

Certification

First Aid CPR Training March 2025

Timeline

Practicum Student

Glenfield Public School
05.2025 - 11.2025

School Crossing Supervisor

NSW Government Transport For NSW
03.2024 - Current

Member Service Officer /Dental Assistant

Australian Health Management Group
07.2003 - 07.2015

Dental Assistant/ Reception

Fairfield Dental Health Care Clinic
01.2002 - 07.2003

Food Technology

Zap’s Meat N Place (Work Experience )
07.2001 - 07.2001

TAB Limited
10.2000 - 10.2000

Valvoline Australia
08.2000 - 08.2000

Crown Equipment
07.2000 - 07.2000

Customer Service Assistant

KFC Wetherill Park NSW
06.2000 - 01.2002

Crown Equipment
04.2000 - 04.2000

Savana’s Restaurant
05.1999 - 06.1999

Certificate III - Dental Assisting

Westmead Dental Therapy

No Degree - Oral Health Education

Dental Assisting (Oral Health Education) Tafe

Higher School Certificate - Religious Education, Mathematics, English, Business Office Admin (Certificate II), Information Technology (Certificate II), Hospitality (Certificate II)

Cerdon College Merrylands NSW
ALICIA MUSICO