Alicia Rodriguez
Tiwi,Australia
Summary
Dynamic hospitality professional with extensive experience around the world and recently at Snapper Rocks, excelling in service management and quality assurance. Proven ability to enhance guest satisfaction through effective training and menu development. Skilled in directing operations while maintaining hygiene and safety standards, ensuring a seamless and memorable experience for all guests.
Overview
2025
2025
years of professional experience
Work History
DUTY MANAGER
Snapper Rocks
Darwin, AUSTRALIA
01.2019 - 01.2025
- Managed daily hotel operations, ensuring a seamless guest experience and adherence to service standards.
SPA HOSTESS
Hotel de paris Spa
monaco, monaco
06.2022 - 01.2023
- Promoted spa products and services, enhancing overall sales and guest satisfaction.
HEADWAITRESS
Headquarter
Auckland, NEW ZEALAND
06.2018 - 11.2018
- Completed day-to-day duties accurately and efficiently.
HEADWAITRESS/SUPERVISOR
Culpepper
Auckland, NEW ZEALAND
01.2017 - 01.2018
- Seafood and BBQ restaurant
- Supervised and trained serving staff to enhance service quality and team performance.
HEADCHEF
The French Food Shop
Brisbane, AUSTRALIA
01.2016 - 01.2017
- Frenchfood restaurant
- Led daily kitchen operations, ensuring timely meal preparation and service during peak hours.
CHEF DE PARTIE / HEADWAITRESS
Private villa VIP
Roquebrune Cap Martin, FRANCE
01.2014 - 01.2015
- Planned and prepared meals for private clients according to dietary requirements and preferences.
- Designed creative dishes to showcase culinary talents as requested by clients.
KITCHEN COMMIS / CHEF DE PARTIE
Fairmont Hôtel
Monte-Carlo, MONACO
01.2014 - 01.2015
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
- Managed food usage with proper stock rotation to prevent spoilage.
KITCHEN COMMIS
Hôtel Metropole
Monte Carlo, MONACO
01.2014 - 01.2015
- Assisted chefs in preparing high-quality dishes during peak service hours.
- Maintained cleanliness and organization of kitchen workstations.
CHEF
Prince of Monaco Palace
Monaco, MONACO
2014 - 2015
- Prepared high-quality dishes according to established recipes.
WAITRESS/Assistant Bartender
Cap Marquet
cap dail , france
01.2013 - 01.2014
- Assisted guests with menu selections and dietary restrictions to enhance their dining experience.
- Processed transactions accurately and efficiently, ensuring timely payment processing.
PATISSERIE COMMIS
Hotel Hermitage
, MONACO
01.2012 - 01.2013
- Prepared doughs, fillings and icings according to recipes.
- Planned daily production schedules based on customer orders and sales forecasts.
WAITRESS
Yacht Club of MONACO
, MONACO
01.2012 - 01.2013
- Provided attentive service to guests, ensuring all needs were met promptly and accurately.
- Delivered food and beverages to tables efficiently while adhering to menu specifications.
WAITRESS
Intempo
monaco, MONACO
01.2012 - 01.2013
- Meridien Beach Plaza
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Education
CERTIFICATE 4 + DIPLOMA (+3) - BUSINESS AND MANAGEMENT
IHBC School
Darwin, NT, Australia01.2022
PROFESSIONAL BACCALAUREATE - CULINARY ARTS AND HOSPITALITY
Lycee technique et Hotelier of Monaco
Monaco01.2013
PROFESSIONAL CERTIFICATE - HOSPITALITY HOTEL AND CATERING
Lycee technique et Hotelier of Monaco
Monaco01.2011
Skills
- Directing
- Organizing
- Coordinating
- Defining operating rules
- Commercial policy development
- Profitability analysis
- Quality management
- Hygiene and safety standards
- Reception organization
- Service management
- Training organization
- Menu development
Awards
Grand Cordon D'or de Monaco, A Culinary competition focused on French Art de la cuisine, 2020
Personal Information
Visa Status: On 494 Skilled Visa
Languages
- English, fluent
- French, fluent
- Spanish, fluent
References
References available upon request.
Timeline
SPA HOSTESS
Hotel de paris Spa
06.2022 - 01.2023
DUTY MANAGER
Snapper Rocks
01.2019 - 01.2025
HEADWAITRESS
Headquarter
06.2018 - 11.2018
HEADWAITRESS/SUPERVISOR
Culpepper
01.2017 - 01.2018
HEADCHEF
The French Food Shop
01.2016 - 01.2017
CHEF DE PARTIE / HEADWAITRESS
Private villa VIP
01.2014 - 01.2015
KITCHEN COMMIS / CHEF DE PARTIE
Fairmont Hôtel
01.2014 - 01.2015
KITCHEN COMMIS
Hôtel Metropole
01.2014 - 01.2015
WAITRESS/Assistant Bartender
Cap Marquet
01.2013 - 01.2014
PATISSERIE COMMIS
Hotel Hermitage
01.2012 - 01.2013
WAITRESS
Yacht Club of MONACO
01.2012 - 01.2013
WAITRESS
Intempo
01.2012 - 01.2013
CHEF
Prince of Monaco Palace
2014 - 2015
CERTIFICATE 4 + DIPLOMA (+3) - BUSINESS AND MANAGEMENT
IHBC School
PROFESSIONAL BACCALAUREATE - CULINARY ARTS AND HOSPITALITY
Lycee technique et Hotelier of Monaco
PROFESSIONAL CERTIFICATE - HOSPITALITY HOTEL AND CATERING
Lycee technique et Hotelier of Monaco