Alicia Roza
Moranbah,QLD
Summary
Experienced Educator Assistant with broad knowledge in developing and implementing educational programs for diverse student groups. Known for fostering positive learning environment and promoting inclusive education. Adaptive in specialised health management. Excelled in professional training, contributing to a positive learning environment and achieving high satisfaction levels.
Overview
17
17
years of professional experience
Work History
Teacher Assistant
Moranbah State High School
Moranbah, Qld
07.2024 - Current
- Built and strengthened positive relationships with students, parents and teaching staff.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students, staff, and faculty.
- Participated in professional development workshops related to teaching methods and first aid requirements.
- Review files, records, and student health plans to obtain student health information for the school database.
- Support students with individual health requirements while at school, including diabetes management and tracheostomy care.
- Help to plan and implement lessons using various teaching strategies to meet diverse student needs within the Diverse Learning Centre (DLC) with students' social skills lessons.
- Maintain accurate records of students' individual health needs, and collaborate with the appropriate staff, students, and parents. Maintain confidentiality of sensitive information and documents.
- Support diverse learning students in the general education setting by providing guidance and modifications.
Receptionist Administrator
Create A Sign
Moranbah, Qld
03.2024 - 06.2024
- Greeted visitors and customers warmly, offering advice as appropriate.
- Prepared documents such as reports, letters, and monthly spreadsheets using Microsoft Office Suite applications.
- Maintained an organised filing system for all employee records, in compliance with legal regulations.
- Answered incoming calls in a professional and polite manner, responding to customer queries, or directing them to the relevant department.
- Obtained and processed payments from clients for products and services.
Teacher Aide
Moranbah State School
Moranbah , Qld
05.2023 - 03.2024
- Participated in professional development workshops related to teaching methods and curriculum.
- Completed all mandatory training: Child Safety, Anaphylaxis, Diabetes, Epilepsy, and Asthma.
- Instructed students in academic subjects such as math, science, arts, humanities, and history. I worked alongside senior students in Year 6 for a semester, assisting with their assessments and classroom tasks.
- Worked collaboratively with SEP students and staff.
- Provided individualized learning strategies to meet the needs of all students.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Supervised students throughout day, both in classroom and outside during breaks.
- Maintained a safe and orderly learning environment for all students.
Service Supervisor
Coles Supermarket
Moranbah, QLD
03.2022 - 05.2023
- Supervised a team of eight employees, and delegated duties and responsibilities to each member.
- Aided onboarding team members with one-on-one training sessions.
- Participated in various learning and educational opportunities to update and maintain job knowledge, including the Tobacco Certificate and Coles Online Training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
Senior Hairdresser
TCS Hair and Beauty
Moranbah, Qld
04.2008 - 04.2010
- Stayed up to date on current and emerging trends to increase professional value and meet diverse client needs.
- Backed up the reception desk by answering phones, scheduling appointments, and processing payments.
- Handled cash and credit card payments daily, with consistent accuracy.
- Increased sales by providing exceptional service and maintaining a positive and energetic attitude.
- Fostered a clean and sanitary work environment to protect customers and staff from infection.
Education
Moranbah State High School
Moranbah State School
QldTrade Qualified - Hairdressing
Wynne-Hoelscher Academy of Hairdressing
Brisbane11.2003
Skills
- Consistently trustworthy
- High-energy attitude
- Collaborative engagement with adults and students
- Specialised health management
- Special education
- Professional training
- Strong time management skills
- Empathy and patience
- Flexibility and adaptability
- Collaborative team member
Reference
Elaine Gilmartin - Business Manager, Create A Sign - 0420 567 152
Natasha Politanski, Moranbah State School - 0406 422 245
Luke Hinde, Moranbah State School - 4949 2777
Timeline
Teacher Assistant
Moranbah State High School
07.2024 - Current
Receptionist Administrator
Create A Sign
03.2024 - 06.2024
Teacher Aide
Moranbah State School
05.2023 - 03.2024
Service Supervisor
Coles Supermarket
03.2022 - 05.2023
Senior Hairdresser
TCS Hair and Beauty
04.2008 - 04.2010
Moranbah State School
Trade Qualified - Hairdressing
Wynne-Hoelscher Academy of Hairdressing
Moranbah State High School
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