Summary
Overview
Work History
Education
About Me
Certification
Timeline
Generic

Alicia Sekel

New Lambton ,NSW

Summary

I am an approachable, outgoing, and passionate individual who is successful at consistently delivering the highest quality of service. I am highly motivated and resourceful with excellent attention to detail and strong leadership skills. I am ambitious to use hard work and focus to achieve my career goals and succeed in this industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Spillane Property
Hamilton, NSW
01.2023 - Current
  • Buyer management and client engagement
  • Administration support
  • Conduct open homes and private inspections
  • Preparation for appraisals and listing presentations
  • Nurture clients and prospect for new leads and opportunities.
  • Engage in effective negotiation processes with clients
  • Collaborate with solicitors to facilitate the legal aspects of residential property transactions.

Receptionist/Administration

Advantage Property Group
Cameron Park, NSW
01.2022 - 01.2023
  • Reception duties including answering incoming calls, transferring/taking messages accordingly.
  • Sales administration – contract/agency agreement preparation and execution, CRM management, marketing and social media, solicitor correspondence in relation to contract exchange and settlement, open home scheduling, compliance.
  • Sales – Conduct open homes, auction assistance, buyer callbacks, vendor report preparation.
  • Property Management – Ingoing inspection reports, routine inspections, maintenance/repairs coordination.

Function Coordinator/Bartender

The Prince of Merewether
Newcastle, NSW
12.2020 - Current
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Managed corporate luncheons, dinners, large parties and special events.
  • Coordinated event production by maintaining effective communication with the host, bar staff and kitchen staff.
  • Assessed event success and identified improvement areas through client feedback.
  • Balanced daily registers and generated sales reports for management.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Restaurant Manager/Bartender

The Great Northern Hotel
Newcastle, NSW
10.2019 - 12.2020
  • Managed daily operations and processes, including reservations, budgeting and forecasting.
  • Collaborated with chef to analyze and approve all menu adjustments and weekly specials.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Coached team members on customer service skills, complaint resolution, menu education, up-selling techniques and food safety.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Bartender

Bar on the Hill
Newcastle, NSW
01.2019 - 10.2019
  • Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Prepared and served a large number of drinks during high-volume events.

Barista

Designer Delights
Newcastle, NSW
06.2019 - 04.2021
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Assisted customers with planning cake vision, including color, theme and size. Collaborated with cake designers to achieve customer expectations and demands.
  • Answered phone calls, put in orders and handled customer disputes or complaints.

Crew Member

Mcdonalds
Sydney, NSW
11.2014 - 03.2015
  • Upheld high standards of productivity and quality in all areas of operations.
  • Performed cleaning duties to ensure the restaurant area is hygienic and inline with the food health and safety standards.

Education

Certificate IV in Real Estate Practice.

Real Estate Training Solutions
01-2024

Nursing

University of Newcastle
Newcastle
11.2019

Bar Course

Sydney Bar School
Sydney
02.2018

Higher School Certificate

Riverside Girls High School
Sydney
11.2017

About Me

I am an easy going, sociable person that thrives to live a healthy and balanced lifestyle, full of exciting new challenges and experiences.

Certification

  • Certificate IV in Real Estate Practice.
  • Certificate of Registration
  • Responsible Service of Alcohol
  • Responsible Conduct of Gambling
  • Barista Course (5 years experience)
  • Bronze Medallion
  • Manual drivers license

Timeline

Sales Associate

Spillane Property
01.2023 - Current

Receptionist/Administration

Advantage Property Group
01.2022 - 01.2023

Function Coordinator/Bartender

The Prince of Merewether
12.2020 - Current

Restaurant Manager/Bartender

The Great Northern Hotel
10.2019 - 12.2020

Barista

Designer Delights
06.2019 - 04.2021

Bartender

Bar on the Hill
01.2019 - 10.2019

Crew Member

Mcdonalds
11.2014 - 03.2015

Certificate IV in Real Estate Practice.

Real Estate Training Solutions

Nursing

University of Newcastle

Bar Course

Sydney Bar School

Higher School Certificate

Riverside Girls High School
Alicia Sekel