Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
Generic

Alicia Vickers-Harvey

Brisbane

Summary

I am an experienced professional in retail and hospitality with a strong work ethic and a dedication to providing excellent customer service. I can adapt quickly to new challenges and environments, demonstrating a quick learning ability. Friendly and approachable, fostering positive interactions with customers and colleagues to create a welcoming atmosphere. Passionate about creating memorable experiences, leveraging diverse skills to contribute to team success and drive business objectives. Seeking an opportunity to bring enthusiasm and expertise to a forward-thinking organization for continued growth and meaningful impact.

Overview

1
1
Certification

Work History

Customer Service

Ampol retail
  • Meeting store daily targets
  • Effectively upholding cleaning standards
  • Handling busy hours within a team environment and independently
  • Restocking items and handling stocktake
  • Handling cash transactions
  • Preparing and serving beverages sufficiently

Barista/All rounder

Miss Claudes Crepes
  • Independently managed front of house, fulfilling role of barista, waitress and cashier
  • Demonstrated multi-tasking skills by handling different tasks
  • Managed stock intake and daily sales
  • Responsible for opening and closing store
  • Showed team leadership ensuring a smooth work load

Retail Assistant

Finders Keepers
  • Exceeded KPIS - $1000+ more through upselling and engaging conversations
  • Maintained stock and stock rotation
  • Opened and closed store independently
  • Created customer loyalty by engaging with customers
  • Managed store independently as well as worked in a team environment

Retail Assistant

Simone Perele
  • Produced sales report for performance tracking
  • Gained skills in visual merchandising
  • Collaborated in a team environment and independently
  • Fitted customers to fit their needs
  • Upsold garments hitting store KPIS

Education

Diploma of Visual Art -

Tafe Queensland
04.2025

Highschool diploma -

Mitchelton State Highschool
01.2020

Skills

  • Visual communication
  • Digital illustration
  • Customer engagement
  • Time management
  • Team collaboration
  • Creative problem solving
  • Retail merchandising
  • Customer service mindset

References

Steven Holley - +61 426 198 687

Bianca Childs- 0413 226 944

Accomplishments

Successful in managing and owning a small business

Certification

RSA, First Aid Certificate

Timeline

Highschool diploma -

Mitchelton State Highschool

Customer Service

Ampol retail

Barista/All rounder

Miss Claudes Crepes

Retail Assistant

Finders Keepers

Retail Assistant

Simone Perele

Diploma of Visual Art -

Tafe Queensland
Alicia Vickers-Harvey