Alicia Whittle
Whites Flat ,SA
Overview
15
15
years of professional experience
Work History
Tourism Officer
City of Port Lincoln Visitor Centre
Port Lincoln, SA
07.2022 - Current
- Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
- Efficiently processed transactions using Point-of-Sale systems while adhering to cash handling procedures.
- Managed inventory of gift shop merchandise, maintaining adequate stock levels.
- Maintained a clean and welcoming environment for visitors, ensuring optimal facility conditions.
- Assisted with tour bookings by effectively managing reservations, payments, and confirmations.
Retail Associate
Mosaic Brands Ltd
Port Lincoln, SA
10.2021 - 07.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used POS system to process sales, returns, online orders and gift card activations.
- Opened and closed store independently and prepared nightly bank drop for manager.
Photographer
Self-employed
Port Lincoln, SA
07.2017 - 01.2024
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Digitally edited photos to enhance appearance.
- Promoted business via social media to generate leads and maximize brand identity.
- Maintained and processed invoices and deposits.
Cafe Assistant
Yozurt - Yoghurt & Smoothie Bar
Port Lincoln, SA
02.2017 - 06.2017
- Operated as full-service food provider by taking orders, preparing meals and collecting payments.
- Monitored food temperatures to comply with safety regulations.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
Private Nanny
Michael & Amanda Parker
Port Lincoln, SA
08.2012 - 10.2014
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
- Prepared healthy, age-appropriate snacks and meals.
Baker's Assistant
5 Loaves Bakery
Cummins, SA
08.2011 - 08.2012
- Decorated baked goods and designed visually appealing displays of finished products.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Operated commercial kitchen equipment and tools.
- Customer service, front of house. Adept use of pos and eftpos.
Front of House & Baker's Assistant
Elliston Bakery
Elliston, SA
08.2010 - 08.2011
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
Education
High School Diploma -
Australian Christian College
10.2010
Skills
- Digital Photography
- Computer Skills
- Food Preparation
- Excellent Customer service
- Good listening skills
- Adaptability
- Sales
- Scheduling
- Planning and Execution
- POS Software
- Store Opening and Closing
- Honest and Ethical
- Cash Handling
- Adaptability and Flexibility
- Organizational Skills
References
Megan Scholz
Character Reference
Mob: 0428865069
Casey Meyers
Team Manager at Rockmans
Mob: 0429617470
Penny Carter
Team Leader at VIC
Mob: 0432223220
Timeline
Tourism Officer
City of Port Lincoln Visitor Centre
07.2022 - Current
Retail Associate
Mosaic Brands Ltd
10.2021 - 07.2022
Photographer
Self-employed
07.2017 - 01.2024
Cafe Assistant
Yozurt - Yoghurt & Smoothie Bar
02.2017 - 06.2017
Private Nanny
Michael & Amanda Parker
08.2012 - 10.2014
Baker's Assistant
5 Loaves Bakery
08.2011 - 08.2012
Front of House & Baker's Assistant
Elliston Bakery
08.2010 - 08.2011
High School Diploma -
Australian Christian College