Overview
Work History
Education
Skills
References
Timeline
Generic

Alicia Whittle

Whites Flat ,SA

Overview

15
15
years of professional experience

Work History

Tourism Officer

City of Port Lincoln Visitor Centre
07.2022 - Current
  • Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
  • Efficiently processed transactions using Point-of-Sale systems while adhering to cash handling procedures.
  • Managed inventory of gift shop merchandise, maintaining adequate stock levels.
  • Maintained a clean and welcoming environment for visitors, ensuring optimal facility conditions.
  • Assisted with tour bookings by effectively managing reservations, payments, and confirmations.

Retail Associate

Mosaic Brands Ltd
10.2021 - 07.2022
  • Maintained clean sales floor and straightened and faced merchandise.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Photographer

Self-employed
07.2017 - 01.2024
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Digitally edited photos to enhance appearance.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Maintained and processed invoices and deposits.

Cafe Assistant

Yozurt - Yoghurt & Smoothie Bar
02.2017 - 06.2017
  • Operated as full-service food provider by taking orders, preparing meals and collecting payments.
  • Monitored food temperatures to comply with safety regulations.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.

Private Nanny

Michael & Amanda Parker
08.2012 - 10.2014
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Prepared healthy, age-appropriate snacks and meals.

Baker's Assistant

5 Loaves Bakery
08.2011 - 08.2012
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Operated commercial kitchen equipment and tools.
  • Customer service, front of house. Adept use of pos and eftpos.

Front of House & Baker's Assistant

Elliston Bakery
08.2010 - 08.2011
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.

Education

High School Diploma -

Australian Christian College
10.2010

Skills

  • Digital Photography
  • Computer Skills
  • Food Preparation
  • Excellent Customer service
  • Good listening skills
  • Adaptability
  • Sales
  • Scheduling
  • Planning and Execution
  • POS Software
  • Store Opening and Closing
  • Honest and Ethical
  • Cash Handling
  • Adaptability and Flexibility
  • Organizational Skills

References

Megan Scholz

Character Reference

Mob: 0428865069


Casey Meyers

Team Manager at Rockmans

Mob: 0429617470


Penny Carter

Team Leader at VIC

Mob: 0432223220

Timeline

Tourism Officer

City of Port Lincoln Visitor Centre
07.2022 - Current

Retail Associate

Mosaic Brands Ltd
10.2021 - 07.2022

Photographer

Self-employed
07.2017 - 01.2024

Cafe Assistant

Yozurt - Yoghurt & Smoothie Bar
02.2017 - 06.2017

Private Nanny

Michael & Amanda Parker
08.2012 - 10.2014

Baker's Assistant

5 Loaves Bakery
08.2011 - 08.2012

Front of House & Baker's Assistant

Elliston Bakery
08.2010 - 08.2011

High School Diploma -

Australian Christian College

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Alicia Whittle