Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALI EKBER ESIN

Sydney,NSW

Summary

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction. Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

2
2
years of professional experience

Work History

Receptionist

POLİTUR TEKS.TUR. YATIRIM VE İŞLETMELERİ A.Ş.
Istanbul, AKSARAY
09.2022 - 10.2023
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Coordinated pick-up and delivery of express mail services.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Assisted with onboarding of new employees by providing orientation information and support.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Coordinated company events with venues and advised staff of pertinent details.

Hotel Waiter

ASKURT TURİZM OTELCİLİK TİCARET LİMİTED ŞİRKETİ
Istanbul, FATIH
05.2022 - 09.2022
  • Delivered food items to tables in a timely manner while ensuring correct order accuracy.
  • Assessed quality of food and beverage products prior to delivery.
  • Addressed food complaints with kitchen staff and promptly served replacement menu items.
  • Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
  • Inspected completed meals against individual orders to verify accuracy.
  • Assisted guests with menu selections, providing detailed descriptions of each dish.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
  • Cleared plates between courses and after meals as needed according to established procedures.

Hotel Waiter

MURAT ALTUNKAYA VE ORT
Istanbul, FATIH
11.2021 - 05.2022
  • Ensured that dining areas were kept clean and organized during shifts.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
  • Provided excellent customer service at all times.

Education

HISTORY -

KARABUK UNIVERSITY
KARABUK
06-2019

High School Diploma -

EDIP IPLIK TICARET MESLEK LISESI
BAGCILAR
06-2015

Skills

  • Office administration
  • Inventory management
  • Customer service
  • Event coordination
  • Complaint resolution
  • Communication skills
  • Attention to detail
  • Menu knowledge
  • Interpersonal skills
  • Sanitation practices
  • Time management
  • Training support

Timeline

Receptionist

POLİTUR TEKS.TUR. YATIRIM VE İŞLETMELERİ A.Ş.
09.2022 - 10.2023

Hotel Waiter

ASKURT TURİZM OTELCİLİK TİCARET LİMİTED ŞİRKETİ
05.2022 - 09.2022

Hotel Waiter

MURAT ALTUNKAYA VE ORT
11.2021 - 05.2022

HISTORY -

KARABUK UNIVERSITY

High School Diploma -

EDIP IPLIK TICARET MESLEK LISESI
ALI EKBER ESIN