Aliesha Knight
Ballarat,VIC
Summary
Versatile professional and creative thinker with a keen eye for detail, backed by a strong background in customer service and over 13 years experience. Demonstrates a proven track record for product presentation and consistently maintaining high standards. Skilled in problem-solving and inventory management, consistently delivering exceptional service while sustaining a collaborative work environment.
Overview
13
13
years of professional experience
Work History
Deli department supervisor
Ryan's IGA
Beaufort , VIC
04.2025 - Current
- Managed daily operations in the deli department to ensure efficient service.
- Maintained food safety standards and proper sanitation practices consistently.
- Worked with team members to improve product presentation and displays.
- Managed inventory levels to ensure product availability and freshness. and rotating stock on the shelves, to maintain product freshness and availability for our customers.
- Assisted customers with product selection and provided exceptional service.
Etsy Shop Owner
Bubbles Oddities
Ballarat, Vic
10.2023 - Current
- Creative side of my Etsy business partnership, with my sister.
- Designer and creator of original artwork and physical products, from design concept to final items.
- Inventory tracking and maintaining our products.
- Handling custom requests/enquiries and fulfilment.
Online Personal Shopper
Coles supermarkets
Sebastopol , VIC
11.2022 - 03.2025
- Personally shopped customers groceries with precision, while maintaining a high standard of freshness for all products selected for the customer.
- Greeted customers and provided excellent customer service, as well as assisting with item location enquiries.
- Working within a large team and assisting teammates with daily tasks during busy periods.
- Maintained a clean and safe workspace in the isles, while navigating busy peak shopping hours.
Deli Department Manager
Ryan's IGA
Beaufort , Vic
01.2015 - 11.2022
- Managed daily operations of deli department and provided exceptional customer service.
- Trained staff on food safety and customer service protocols.
- Oversaw stock levels and ordered supplies as needed, all while reducing food waste.
- Maintained food safety and cleanliness standards.
- Handled customer requests and custom orders, as well as managing complaints.
Customer Service Team Member
Ryan's IGA
Beaufort , VIC
11.2013 - 01.2015
- Handled cash and EFTPOS transactions accurately and efficiently at the register.
- Maintained a clean and safe register area for both myself and the customer.
- Restocked shelves during quieter periods to ensure product availability for customers. during quieter periods to keep the store looking presentable.
Education
Colac Secondary College
Colac , VicSkills
- Customer service
- Attention to detail
- Time management
- Ability to take initiative
- Work well within a team or individually
- Problem solving
- Strong work ethic
- Creativity
- Critical thinking and observation
- Independent focus
- Efficient
- Task prioritisation
References
References available upon request.
Timeline
Deli department supervisor
Ryan's IGA
04.2025 - Current
Etsy Shop Owner
Bubbles Oddities
10.2023 - Current
Online Personal Shopper
Coles supermarkets
11.2022 - 03.2025
Deli Department Manager
Ryan's IGA
01.2015 - 11.2022
Customer Service Team Member
Ryan's IGA
11.2013 - 01.2015
Colac Secondary College