Aliesha Limmer
Canberra
Summary
Adept at enhancing customer experiences and fostering team productivity, I leveraged skills in beverage preparation and adaptability at Royal Canberra Golf Club. My knack for collaboration and cash handling significantly contributed to efficient event execution and service excellence, showcasing a commitment to hygiene and customer satisfaction.
Experienced with providing top-notch food and beverage service in dynamic setting. Utilizes strong customer service skills to ensure guest satisfaction and smooth operations. Knowledge of effective teamwork and multitasking, contributing to positive dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
F&B Attendant
Royal Canberra Golf Club
12.2024 - Current
- Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
- Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
- Enabled seamless event execution by assisting in setup, breakdown, and service during private functions or special occasions.
- Aided in menu development by offering feedback on popular dishes and current trends in the industry.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Greeted and seated guests to provide friendly and welcoming experience.
- Processed payments for orders and provided customers with change.
Wait Staff Member
Walsh's Hotel
09.2022 - 06.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Team Member
Woolworths Supermarket
05.2021 - 06.2022
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
FOH Team Member
La Cena
08.2020 - 03.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Canberra Grammar School
Red Hill, ACT09-2024
Skills
- Food safety
- Hygiene and cleanliness
- Adaptability and resilience
- Cash handling proficiency
- Table setting expertise
- Beverage preparation
- Teamwork and collaboration
- Customer service
Certification
- RSA- Responsible service of Alcohol
Timeline
F&B Attendant
Royal Canberra Golf Club
12.2024 - Current
Wait Staff Member
Walsh's Hotel
09.2022 - 06.2024
Team Member
Woolworths Supermarket
05.2021 - 06.2022
FOH Team Member
La Cena
08.2020 - 03.2021
- RSA- Responsible service of Alcohol
High School Diploma -
Canberra Grammar School
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