ALI HAMEED KHAN
Keira St, Wollongong Central (Living Right Next To Dominos Wollongong Branch)
Summary
- Fully authorized to work in Australia for any employer.
- Currently working as an independent contractor for Menulog.
- I own a well-maintained motorcycle.
- Over 7 years of licensed experience in motorcycle riding.
- Holding a valid and active overseas license (willing to obtain a full Australian license if needed).
- Experienced in various areas and eager to work in more diverse fields.
Overview
4
4
years of professional experience
Work History
Independent Contractor - Delivery Driver
Menulog
07.2024 - Current
- Clean delivery record with zero complaints
- Maintained the motorcycle well to ensure a positive brand reputation
- Drove 700+ miles and consistently achieved high customer satisfaction ratings
- Processed over 60 food delivery orders on time
- Met delivery times consistently by using GPS to avoid traffic delays
- Carried food in insulated bags to maintain temperature and freshness
- Verified orders before delivery to avoid customer complaints
- Served customers promptly by efficiently managing multiple orders
- Modeled safe and courteous driving in any weather condition
Data Architect - IT Operations
S&P Global Market Intelligence
02.2022 - 05.2024
- Resolved 673 Azure DevOps work items related to database architecture, significantly improving client support and team productivity by over 7%.
- Supported 150+ cross-functional teams, enhancing their architectural designs to comply with the enterprise's metadata repository standards, ensuring client satisfaction.
- Achieved high customer satisfaction, demonstrated by exceeding 114% of the annual bonus target and earning a 26.95% salary raise within one year.
- Developed and refined data models to meet precise business requirements, delivering tailored database solutions to clients.
Technology Analyst - IT Operations
United Bank Limited
08.2020 - 01.2022
- Led the development and maintenance of the bank's legacy cash disbursement system, ensuring 100% reliability for all customer transactions.
- Resolved day-to-day live issues in Single Sign-On internal banking applications, enhancing user experience and client satisfaction through systematic debugging and root cause analysis utilizing Oracle database framework.
Education
Bachelor of Science - Computer Engineering
National University of Sciences And Technology
Islamabad, PK06.2019
Skills
- Fluent in English (80/90 bands in IELTS)
- Strong computer skills (Microsoft Excel, Word, SQL Server)
- Clean driving record
- Safe driver training
- Knowledge of state roads and highways
- GPS navigation and route planning
- Strong math aptitude
- Order picking and processing
- Customer-support
- Safety and compliance
Timeline
Independent Contractor - Delivery Driver
Menulog
07.2024 - Current
Data Architect - IT Operations
S&P Global Market Intelligence
02.2022 - 05.2024
Technology Analyst - IT Operations
United Bank Limited
08.2020 - 01.2022
Bachelor of Science - Computer Engineering
National University of Sciences And Technology
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