Alina Collard

• Driving positive shifts with a focus on speed and quality control.
• Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
• Strong Food Sales record.
• Leading the training for new Kitchen Managers (LV3), to include; training on all menus, the food safety program, stocktake and ordering, and all kitchen administrative responsibilities
• Assistance in the recruitment of new kitchen team members as directed by Operations Manager, including interviewing and skill testing candidates
• Supporting Kitchen Managers with training of casual kitchen team members (LV2), to include training on; menus, the food safety program, service timing, product knowledge and accommodation of dietary requirements
• Rolling out and implementation of new menus and procedures in venues as directed by the operations management team
• Tour to all venues in the region, to conduct food safety inspections and ensure all Funlab kitchen policies and procedures are being followed.

• Set up new Venues across WA, assisting the Venue Managers and Assistant Venue Managers where necessary.
• Liaising with support staff in Support Office.
• Training and Supporting the new Kitchen staff.
• Running of successful shifts, with a focus on food quality, speed and consistency.
• Fostering a positive work environment and maintaining high levels of staff morale.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Working well in a team setting, providing support and guidance.

• Implemented successful strategies to boost performance performance, through COS Reporting, food prep processes and reducing waste in the Kitchen.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
• Developed kitchen staff through in-depth training.
• Training and Supporting the new Kitchen Manager and new staff at the new Forrest Chase venue.

Kitchen Team Member

• Follow Funlab standard recipe cards for all menu and function food items, adhering to our high level of food presentation at all times
• Operate within health regulations and safe kitchen practices in regards to all food preparation
• Sign off of deliveries from suppliers, ensuring goods received are correct and of a high standard
• Assist with completing kitchen stocktakes in line with Funlab policy and COGs (cost of goods) reports.

Function Supervisor Nov 2019 - May 2020

Floor Host, Bartender, Receptionist.

• Handled day-to-day running of School Canteen ensuring high levels of productivity and safety, including Stock Ordering.
• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
• Managed kitchen volunteers, supervised preparation of foods and explained steps for readying specialty items.

• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
• Trained and managed kitchen personnel and supervised all related culinary activity.

• To actively monitor the efficient coordination of trampoline areas, kids parties, group bookings, reception and tuckshop.
• To deliver our programs and activities via an engaged and energised team to ensure an exceptional customer experience every time.
• To lead and engage Hosts to ensure the customer experience is in accordance with brand values.
• To actively monitor injury prevention, safety management and ensure adequate responses to incidents in venue to ensure safety standards are met.
• Follow stock management processes to ensure deliveries, invoices and approvals are accurately recorded

• Ensure the reception, Cafe and Play Areas are clean and well presented at all times
• Welcome and serve customers in an efficient and friendly manner and provide a high level of product and service knowledge
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.