Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Alina Davis

Brisbane,QLD

Summary

Dynamic professional with extensive experience at Spinal Life Australia, excelling in patient advocacy and clinical documentation. Proven ability to foster team collaboration and deliver exceptional customer service. Recognized for maintaining accurate records and effectively managing care interventions, ensuring optimal patient outcomes in high-pressure environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Complex Support Keyworker

Spinal Life Australia
Bris, QLD
02.2017 - Current
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Ensured that all documentation was accurate and up-to-date according to established guidelines.
  • Provided guidance to new employees regarding policies and procedures within the organization.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Assisted physician with examinations, tests and procedures.
  • Used sterile techniques to prepare patients for procedures.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Monitored and managed various treatment and care interventions.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Maintained accurate records of client progress reports, treatments and interventions provided during shifts worked.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Built strong and trusting rapport with clients and loved ones.
  • Recorded client status progress and challenges in logbooks and reports.

Receptionist & Creche

ME Fitness (Maximum Effort)
Springfield, QLD
02.2023 - 07.2025
  • Managed front desk operations including scheduling appointments, answering calls.
  • Processed membership applications and payments accurately and efficiently.
  • Greeted and welcomed gym members, visitors, and guests upon arrival.
  • Adhered to company policies and procedures while providing excellent customer service.
  • Maintained accurate records of all transactions in the gym's database system.
  • Balanced cash register tills at the end of each shift according to company standards.
  • Provided information on class schedules, pricing plans, and available services.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Conducted tours of the facilities for potential new members interested in joining the gym.
  • Assisted with organizing special events such as fitness challenges or competitions.

Education

High School Diploma -

Redbank Plains High School
Redbank Plains
12-1992

Skills

  • Patient advocacy
  • Team collaboration
  • Customer service
  • Clinical documentation
  • Record keeping
  • Conflict resolution
  • Policy adherence
  • Supply management
  • Effective communication
  • Interpersonal skills
  • Time management
  • Leadership
  • PPE use
  • Flexible and adaptable
  • Public speaking
  • Active listening
  • Interpersonal communication
  • Calm under pressure
  • Multitasking
  • Written communication
  • Team building

Affiliations

  • Extensive Retail Experience working in various stores over entire working career - taking on secondary employment.
  • Personal Activities include Reptile Enthusiast and Brazilian Zouk

Certification

  • Open Drivers License
  • NDIS card
  • Blue Card

References

References available upon request.

Timeline

Receptionist & Creche

ME Fitness (Maximum Effort)
02.2023 - 07.2025

Complex Support Keyworker

Spinal Life Australia
02.2017 - Current

High School Diploma -

Redbank Plains High School

Similar Profiles

CREATE PROFILE
Alina Davis