Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Reference
Accomplishments
Timeline
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Alina Harnchan

Loganholme,Australia

Summary

Dynamic General Manager with a proven track record in driving operational excellence and strategic planning, recognized for implementing effective policy development and staff management procedures that enhance morale and productivity. Over a decade of expertise in precious metal assaying, complemented by a strong reputation for problem-solving, elevating customer satisfaction, and achieving significant operational improvements. Demonstrated ability to reduce costs while increasing profits, showcasing a commitment to financial efficiency. A highly motivated leader dedicated to fostering a positive work environment that promotes employee well-being and organizational success.

Overview

12
12
years of professional experience

Work History

1st Year Apprentice Mechanic

Fume Garage
08.2025 - Current
  • Enhanced workplace safety by adhering to company guidelines and protocols during all job assignments.
  • Supported quality assurance efforts by following established procedures during task execution.
  • Demonstrated commitment to learning through active participation in training sessions and workshops.
  • Provided support for skilled tradespeople, aiding in the timely completion of assigned tasks.

Retail Worker

Bcf
01.2019 - 08.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Introduced team contests and goals to enhance productivity and improve employee morale
  • Worked with management team to implement proper division of responsibilities

Gold Broker General Manager

Brisbane Gold Brokers
08.2013 - 08.2019
  • Providing excellent service to ensure satisfaction. Responsible Administration, Quoting
  • Marketing
  • Customer service
  • Reports, Stock control, Accounting
  • High volume money handling, Banking
  • Assessing Precious Metals GOLD, SILVER and PLATINUM
  • Delivering Valuables to High end Clients
  • Staff Management
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Monitored social media and online sources for industry trends
  • Worked with customers to understand requirements and provide exceptional service
  • Criminal History Check Up to Date
  • Experience with Loaning on Vehicles/ Mechanical Minded
  • Negotiations, Problem solving
  • Competent to reach sale targets more then expected
  • Worked with prospector mining customers to understand requirements and provide exceptional professional service
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Successfully led key projects which resulted in targeted goals

Education

High School Diploma - undefined

Windaroo Valley State High School
Bahrs Scrub, QLD

Cert III - Business

TAFE Queensland South Bank Campus
South Brisbane, QLD

Fork Lift Certificate - undefined

TAFE Queensland South Bank Campus
South Brisbane, QLD

Certificate XRF Machine Analysis - Precious Metals

TAFE NSW - Bankstown
Bankstown, NSW

Statement of Attainment - undefined

Australia Wide First Aid
Qld

Skills

  • Licensed Broker
  • Second Hand dealers License
  • Pawn Brokers License
  • Reliable, Trustworthy and Honest
  • Fast Learner
  • Enjoys Team collaborations
  • Under Pressure
  • Decision Making
  • Time Management
  • LeaderShip Management and Adaptability
  • Mechanical Experiences
  • Effective time manager
  • Broker evaluations

Hobbies and Interests

In my spare time i enjoy outdoor activities such as motor bike riding, camping, Fishing and hiking. Passionately love motorbike riding, fixing and repairing my own bikes.

Reference

Vivian Mitchell - +61 422 311 326

Paula BCF - +61 402 291 085

Accomplishments

Owner of 24hr Laundromat Beenleigh since 2023 - 2025 current business operational

Timeline

1st Year Apprentice Mechanic

Fume Garage
08.2025 - Current

Retail Worker

Bcf
01.2019 - 08.2024

Gold Broker General Manager

Brisbane Gold Brokers
08.2013 - 08.2019

High School Diploma - undefined

Windaroo Valley State High School

Cert III - Business

TAFE Queensland South Bank Campus

Fork Lift Certificate - undefined

TAFE Queensland South Bank Campus

Certificate XRF Machine Analysis - Precious Metals

TAFE NSW - Bankstown

Statement of Attainment - undefined

Australia Wide First Aid

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Alina Harnchan